Hallmark Healthcare Center

Name: Hallmark Healthcare Center
Address: 255 Midland Parkway, Summerville, SC, 29485, US
Telephone: 8438215005

255 Midland Parkway, Summerville, SC 29485 · Dorchester County · 88 certified beds · avg 83 residents/day · certified since Nov 13, 1992

Part of chain: FUNDAMENTAL HEALTHCARE (66 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.05

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 1, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 1, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Mar 25, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 25, 2025	F · Potential for harm, facility-wide	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Mar 25, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Mar 25, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jun 12, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 23, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 23, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Year	Citations	Worst severity that year
2023	8	F
2024	1	E
2025	7	F
2026	2	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.05	4.08	3.95	bottom 3% in South Carolina; bottom 15% in the U.S.
Registered Nurse hours	0.45	0.67	0.69	bottom 30% in South Carolina; bottom 30% in the U.S.
Weekend total nurse staffing	2.66	3.55	3.50	bottom 4% in South Carolina; bottom 15% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.41	0.48	bottom 37% in South Carolina; bottom 27% in the U.S.
Total nursing staff turnover (%)	22.2	45.9	45.8	top 2% in South Carolina; top 4% in the U.S.
RN turnover (%)	22.2	42.1	42.9	top 16% in South Carolina; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.14, RN 0.46, weekend 2.74. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Thi of South Carolina, LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/20/2017
Flathmann, Rusty	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Robinson, Gwendolyn	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2020
Robinson, Gwendolyn	Individual	Corporate Officer	NOT APPLICABLE	04/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Oakbrook Health and Rehabilitation Center	0.7 mi	Summerville, SC	★☆☆☆☆	1/5
Presbyterian Communities of South Carolina-Summerv	4.7 mi	Summerville, SC	★★★★☆	4/5
White Oak Manor - Charleston	5.1 mi	Charleston, SC	★★★★☆	4/5
Life Care Center of Charleston	5.8 mi	N Charleston, SC	★★★☆☆	2/5
The Reserve Healthcare and Rehabilitation	7.4 mi	Charleston, SC	★★★★★	5/5
Riverside Health and Rehab	12.4 mi	Charleston, SC	★☆☆☆☆	2/5
NHC Healthcare - Charleston	12.6 mi	Charleston, SC	★★☆☆☆	1/5
Ashley River Healthcare	14.3 mi	Charleston, SC	★★★★★	4/5
Retreat at Wellmore of Daniel Island	16.1 mi	Charleston, SC	★★☆☆☆	2/5
Kempton of Charleston	17.3 mi	Charleston, SC	★★★★★	4/5
Pruitthealth- Moncks Corner	17.4 mi	Moncks Corner, SC	★★☆☆☆	2/5
Johns Island Post Acute	17.7 mi	Johns Island, SC	★☆☆☆☆	1/5	abuseSFF

Compare this facility with the 3 closest →

All facilities in Summerville →

Facility data as of CMS processing date 2026-08-01. CCN 425326.

The Care File

Visit checklist — Hallmark Healthcare Center

255 Midland Parkway, Summerville, SC 29485 · 8438215005

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425326 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)