Crouse Community Center INC

Name: Crouse Community Center INC
Address: 101 SOUTH STREET, Morrisville, NY, 13408, US
Telephone: 3156849595

101 South Street, Morrisville, NY 13408 · Madison County · 120 certified beds · avg 113 residents/day · certified since Jan 1, 1967

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.17

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 13, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 13, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Mar 23, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Mar 23, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Mar 23, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 23, 2023	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2021	2	D
2023	4	D
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.17	3.58	3.95	top 19% in New York; top 33% in the U.S.
Registered Nurse hours	0.96	0.68	0.69	top 13% in New York; top 18% in the U.S.
Weekend total nurse staffing	3.97	3.13	3.50	top 12% in New York; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.88	0.48	0.48	top 9% in New York; top 9% in the U.S.
Total nursing staff turnover (%)	26.4	40.3	45.8	top 18% in New York; top 9% in the U.S.
RN turnover (%)	18.8	39.8	42.9	top 8% in New York; top 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 0.92, weekend 3.82. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Felton, David	Individual	5% or Greater Direct Ownership Interest	100%	08/01/1991
Abbe, Lisa	Individual	Corporate Director	NOT APPLICABLE	08/01/1991
Abbe, Lisa	Individual	Corporate Officer	NOT APPLICABLE	08/01/1991
Felton, David	Individual	Corporate Director	NOT APPLICABLE	08/01/1991
Felton, David	Individual	Corporate Officer	NOT APPLICABLE	08/01/1991
Highers, Vicki	Individual	W-2 Managing Employee	NOT APPLICABLE	08/01/1991
Kirby, Richard	Individual	W-2 Managing Employee	NOT APPLICABLE	03/01/2011
Kirby, Richard	Individual	Corporate Director	NOT APPLICABLE	03/01/2011
Kirby, Richard	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Kirby, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/1991
Raux, DJ	Individual	W-2 Managing Employee	NOT APPLICABLE	04/07/2014
Raux, DJ	Individual	Corporate Director	NOT APPLICABLE	04/07/2014
Raux, DJ	Individual	Operational/Managerial Control	NOT APPLICABLE	04/07/2014
Schulz, Warlita	Individual	W-2 Managing Employee	NOT APPLICABLE	07/13/1992
Theleman, David	Individual	Corporate Director	NOT APPLICABLE	08/01/1991

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Oneida Health Rehabilitation and Extended Care	12.9 mi	Oneida, NY	★☆☆☆☆	2/5
Waterville Residential Care Center	13.2 mi	Waterville, NY	★★★☆☆	3/5
The Grand Rehabilitation and Nrsg at Chittenango	15.9 mi	Chittenango, NY	★☆☆☆☆	2/5
Katherine Luther Residential HLTH Care & Rehab	17.9 mi	Clinton, NY	★☆☆☆☆	1/5
Presbyterian Home for Central New York INC	19.4 mi	New Hartford, NY	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Morrisville →

Facility data as of CMS processing date 2026-08-01. CCN 335068.

The Care File

Visit checklist — Crouse Community Center INC

101 South Street, Morrisville, NY 13408 · 3156849595

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335068 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)