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Crouse Community Center INC
101 South Street, Morrisville, NY 13408 (opens Google Maps) · Madison County · (315) 684-9595· 120 certified beds · avg 113 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
3/5
Health inspection rating (on-site)
inspected Jan 13, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.17
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. F-0561
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. F-0580
View all 13 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 13, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Apr 29, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Apr 29, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 7).
All citationsSerious citations (G–L)
2021
All citations: 2
Serious citations (G–L): 0
2023
All citations: 4
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | D |
| 2023 | 4 | 0 | D |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.17
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.96
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.97
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 3.58 | 3.95 | top 19% in New York; top 33% in the U.S. |
| Registered Nurse hours | 0.96 | 0.68 | 0.69 | top 13% in New York; top 18% in the U.S. |
| Weekend total nurse staffing | 3.97 | 3.13 | 3.50 | top 12% in New York; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.88 | 0.48 | 0.48 | top 9% in New York; top 9% in the U.S. |
| Total nursing staff turnover (%) | 26.4 | 40.3 | 45.8 | top 18% in New York; top 9% in the U.S. |
| RN turnover (%) | 18.8 | 39.8 | 42.9 | top 8% in New York; top 12% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 0.92, weekend 3.82.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.01 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Crouse Community Center INC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Felton, David | Individual | 5% or Greater Direct Ownership Interest | 100% | 08/01/1991 |
| Abbe, Lisa | Individual | Corporate Director | NOT APPLICABLE | 08/01/1991 |
| Abbe, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 08/01/1991 |
| Felton, David | Individual | Corporate Director | NOT APPLICABLE | 08/01/1991 |
| Felton, David | Individual | Corporate Officer | NOT APPLICABLE | 08/01/1991 |
| Highers, Vicki | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/01/1991 |
| Kirby, Richard | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/01/2011 |
| Kirby, Richard | Individual | Corporate Director | NOT APPLICABLE | 03/01/2011 |
| Kirby, Richard | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Kirby, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/1991 |
| Raux, DJ | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/07/2014 |
| Raux, DJ | Individual | Corporate Director | NOT APPLICABLE | 04/07/2014 |
| Raux, DJ | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2014 |
| Schulz, Warlita | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/13/1992 |
| Theleman, David | Individual | Corporate Director | NOT APPLICABLE | 08/01/1991 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 26% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oneida Health Rehabilitation and Extended Care | 12.9 mi | Oneida, NY | ★☆☆☆☆ | 2/5 | |
| Waterville Residential Care Center | 13.2 mi | Waterville, NY | ★★★☆☆ | 3/5 | |
| The Grand Rehabilitation and Nrsg at Chittenango | 15.9 mi | Chittenango, NY | ★☆☆☆☆ | 2/5 | |
| Katherine Luther Residential HLTH Care & Rehab | 17.9 mi | Clinton, NY | ★☆☆☆☆ | 1/5 | |
| Presbyterian Home for Central New York INC | 19.4 mi | New Hartford, NY | ★☆☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335068.