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Roanoke Rehabilitation & Healthcare Center
680 Seymour Drive, Roanoke, AL 36274 (opens Google Maps) · Randolph County · (334) 863-6151· 65 certified beds · avg 57 residents/day · certified since Jul 12, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BALL HEALTHCARE SERVICES (9 facilities, chain avg rating 2.4★)
2/5
Health inspection rating (on-site)
inspected Sep 20, 2023
0
Serious findings on record
$0
Fines, last 3 years
3.99
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. F-0638
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 11 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 3, 2022 | F · Potential for more than minimal harm, widespread | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · F-0576 |
| Mar 3, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not make sure resident assessments were done by a qualified health professional. Assessments guide all of a resident's care, so the person doing them must be properly trained. · F-0642 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 9, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 9, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 9, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| May 9, 2019 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
All citationsSerious citations (G–L)
2019
All citations: 4
Serious citations (G–L): 0
2022
All citations: 4
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | D |
| 2022 | 4 | 0 | F |
| 2023 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityAlabama averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.99
Alabama average: 4.43
U.S. average: 3.95
Registered Nurse hours
This facility: 0.66
Alabama average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.08
Alabama average: 3.73
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.99 | 4.43 | 3.95 | bottom 24% in Alabama; top 40% in the U.S. |
| Registered Nurse hours | 0.66 | 0.74 | 0.69 | bottom 38% in Alabama; top 41% in the U.S. |
| Weekend total nurse staffing | 3.08 | 3.73 | 3.50 | bottom 13% in Alabama; bottom 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.36 | 0.48 | bottom 29% in Alabama; bottom 25% in the U.S. |
| Total nursing staff turnover (%) | 18.9 | 46.9 | 45.8 | top 1% in Alabama; top 2% in the U.S. |
| RN turnover (%) | 37.5 | 39.5 | 42.9 | top 49% in Alabama; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.50, RN 0.58, weekend 2.70.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.50 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Roanoke Rehabilitation & Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ball, Clarence | Individual | 5% or Greater Direct Ownership Interest | 100% | 07/01/2003 |
| Ball Healthcare - Roanoke, INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2003 |
| Ball Healthcare Service, INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/15/2025 |
| Ball, Clarence | Individual | Corporate Director | NOT APPLICABLE | 07/21/2003 |
| Caldwell, Hollie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/13/2011 |
| Caldwell, Hollie | Individual | ADP of the SNF | NOT APPLICABLE | 01/13/2011 |
| Hall, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 09/16/2014 |
| Hall, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2014 |
| Oubre, Wendy | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/14/2025 |
| Oubre, Wendy | Individual | ADP of the SNF | NOT APPLICABLE | 10/08/2025 |
| Thomas, Carla | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/12/2021 |
| Thomas, Carla | Individual | ADP of the SNF | NOT APPLICABLE | 01/13/2011 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Ball Healthcare Services — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Robertsdale Rehabilitation & Healthcare Ctr — Robertsdale, AL · overall 2/5
- Twin Oaks Rehabilitation and Healthcare Center — Mobile, AL · overall 4/5
- Arlington Rehabilitation & Healthcare Center — Birmingham, AL · overall 4/5
- Cherry Hill Rehabilitation & Healthcare Center — Birmingham, AL · overall 2/5
- Lighthouse Rehabilitation & Healthcare Center — Selma, AL · overall 2/5abuse
- Magnolia Haven Health and Rehabilitation Center — Tuskegee, AL · overall 1/5
- Monroe Manor Health & Rehabilitation Center — Monroeville, AL · overall 1/5
- Orchard Rehabilitation & Healthcare Center — Hayneville, AL · overall 4/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How can my family member make private phone or video calls, and can we see where?"
- "Who conducts resident assessments here, and what are their qualifications?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Alabama midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 19% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Traylor Retirement Community | 1.4 mi | Roanoke, AL | ★★★★☆ | 2/5 | |
| Lafayette Nursing Home | 17.1 mi | Lafayette, AL | ★★☆☆☆ | 4/5 | |
| Lafayette Extended Care | 17.5 mi | Lafayette, AL | ★★☆☆☆ | 3/5 | |
| Pruitthealth - Franklin | 18.8 mi | Franklin, GA | ★★★★★ | 4/5 | |
| Lagrange Trails of Journey LLC | 19.5 mi | Lagrange, GA | ★★★☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 015424.