Blue Ash Health & Rehab
4900 Cooper Road, Cincinnati, OH 45242 · Hamilton County · 64 certified beds · avg 38 residents/day · certified since Jun 4, 1969
Part of chain: BAO OPCO HOLDINGS (3 facilities, chain avg rating 2.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 26, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 17, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (31)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 2, 2026 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 16, 2026 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 11, 2025 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 1, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 1, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 1, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not give residents information about how to apply for and use Medicare and Medicaid benefits. · from a complaint |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 16, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Apr 16, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Apr 16, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 20, 2025 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Jan 20, 2025 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint |
| Jan 20, 2025 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Nov 27, 2024 | F · Potential for harm, facility-wide | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 26, 2024 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 26, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Dec 29, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Aug 26, 2022 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Aug 26, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 26, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 26, 2022 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Aug 26, 2022 | C · Minimal risk, facility-wide | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | D |
| 2023 | 1 | 0 | E |
| 2024 | 5 | 1 | G ▲ |
| 2025 | 18 | 0 | F |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.37 | 3.45 | 3.95 | top 46% in Ohio; bottom 30% in the U.S. |
| Registered Nurse hours | 0.45 | 0.60 | 0.69 | bottom 29% in Ohio; bottom 30% in the U.S. |
| Weekend total nurse staffing | 2.94 | 3.07 | 3.50 | top 49% in Ohio; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.50 | 0.42 | 0.48 | top 27% in Ohio; top 33% in the U.S. |
| Total nursing staff turnover (%) | 70.4 | 48.7 | 45.8 | bottom 6% in Ohio; bottom 5% in the U.S. |
| RN turnover (%) | 66.7 | 43.9 | 42.9 | bottom 18% in Ohio; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.47, weekend 3.05. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bao Opco Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/30/2025 |
| Smithey, Ashley | Individual | 5% or Greater Indirect Ownership Interest | 25% | 06/30/2025 |
| Womack, Bryon | Individual | 5% or Greater Indirect Ownership Interest | 75% | 06/30/2025 |
| Bao Opco Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Berner, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Berner, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Denny, Amber | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Denny, Amber | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Kothari, Zahid | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Kothari, Zahid | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Murphy, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Murphy, David | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Ohio-Two Properties LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Ohio-Two Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Rise SNF Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Rise SNF Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/05/2025 |
| Smithey, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Smithey, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Womack, Bryon | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2025 |
| Womack, Bryon | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Montgomery Care Center | 1.0 mi | Cincinnati, OH | ★★★☆☆ | 3/5 | |
| Twin Lakes | 1.3 mi | Cincinnati, OH | ★★★★★ | 5/5 | |
| Courtyard at Seasons | 1.4 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Kenwood Terrace Healthcare Center | 1.7 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Chamberlin Healthcare Center | 2.2 mi | Cincinnati, OH | ★★★★★ | 4/5 | |
| Parkview Northwest Healthcare Center | 2.2 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Meadowbrook Care Center | 2.6 mi | Cincinnati, OH | ★☆☆☆☆ | 1/5 | |
| Astoria Place of Silverton | 3.0 mi | Cincinnati, OH | ★★☆☆☆ | 1/5 | |
| Madeira Healthcare Center | 3.0 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Mount Notre Dame Health Center | 3.0 mi | Cincinnati, OH | ★★★★★ | 5/5 | |
| Ayden Healthcare of Madeira | 3.9 mi | Cincinnati, OH | ★☆☆☆☆ | 1/5 | |
| Brookwood Care Center | 4.2 mi | Cincinnati, OH | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 365218.