How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1720 Mountain View, Loma Linda, CA 92354 (opens Google Maps) · San Bernardino County · (909) 796-6915· 56 certified beds · avg 50 residents/day · certified since Feb 4, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 23 inspection findings. Open the full record below to read every finding.
The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. F-0848
The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. F-0636
The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. F-0638
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 16, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. · F-0848 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 12, 2024 | E · Potential for more than minimal harm, pattern | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Jan 12, 2024 | E · Potential for more than minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Jan 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Jan 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jan 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | E |
| 2025 | 9 | 0 | E |
| 2026 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.68 | 4.31 | 3.95 | top 22% in California; top 19% in the U.S. |
| Registered Nurse hours | 0.92 | 0.61 | 0.69 | top 13% in California; top 19% in the U.S. |
| Weekend total nurse staffing | 4.37 | 3.90 | 3.50 | top 18% in California; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.76 | 0.51 | 0.48 | top 3% in California; top 1% in the U.S. |
| Total nursing staff turnover (%) | 31.3 | 36.7 | 45.8 | top 34% in California; top 17% in the U.S. |
| RN turnover (%) | 37.5 | 38.1 | 42.9 | top 50% in California; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 11.90, RN 2.35, weekend 11.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (11.90 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Totally Kids Rehabilitation Hospital - D/P SNF. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lambooy, Sallie | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/15/2020 |
| Mountain View Child Care, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 06/20/2014 |
| Nydam Limited Partnership | Organization | Direct Ownership Interest | NOT APPLICABLE | 11/01/2016 |
| Nydam, Jack | Individual | 5% or Greater Indirect Ownership Interest | 10% | 07/15/2020 |
| Nydam, James | Individual | 5% or Greater Indirect Ownership Interest | 10% | 07/15/2020 |
| Nydam, Linda | Individual | 5% or Greater Indirect Ownership Interest | 10% | 12/04/2024 |
| Nydam, Robert | Individual | 5% or Greater Indirect Ownership Interest | 10% | 07/15/2020 |
| Padgett, Cynthia | Individual | 5% or Greater Direct Ownership Interest | — | 11/01/2016 |
| Padgett, Douglas | Individual | 5% or Greater Direct Ownership Interest | — | 11/01/2016 |
| Arden, Racquel | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2016 |
| Arden, Racquel | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2016 |
| Bilicke, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2016 |
| Bilicke, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2016 |
| Callicott, Cecelia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/14/2014 |
| Callicott, Cecelia | Individual | Corporate Director | NOT APPLICABLE | 06/14/2014 |
| Callicott, Cecelia | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Capetillo, Cynthia | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2005 |
| Capetillo, Cynthia | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2005 |
| Capetillo, Cynthia | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2005 |
| Citrus Pharmacy | Organization | ADP of the SNF | NOT APPLICABLE | 05/29/2014 |
Showing 20 of 65 parties CMS has on file for this facility; 45 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Loma Linda Post Acute | 1.4 mi | Loma Linda, CA | ★★★★☆ | 4/5 | |
| Asistencia Villa Healthcare Center | 1.6 mi | Redlands, CA | ★★☆☆☆ | 3/5 | |
| Heritage Gardens Health Care Center | 1.7 mi | Loma Linda, CA | ★★★★☆ | 3/5 | |
| Brookside Healthcare Center | 2.5 mi | Redlands, CA | ★★★☆☆ | 3/5 | |
| Madison Grove Post Acute | 3.2 mi | Redlands, CA | ★★★☆☆ | 3/5 | |
| Redlands Healthcare Center | 3.3 mi | Redlands, CA | ★★★★☆ | 4/5 | |
| Redlands Comm Hosp D/P SNF | 3.3 mi | Redlands, CA | ★★★★☆ | 5/5 | |
| The Canyons Post-Acute | 3.4 mi | Colton, CA | ★★☆☆☆ | 2/5 | |
| Highland Palms Healthcare Center | 3.6 mi | Highland, CA | ★★★★☆ | 4/5 | |
| Meadows Ridge Care Center | 3.8 mi | Colton, CA | ★★★★☆ | 4/5 | |
| Arrowhead Springs Healthcare | 4.3 mi | San Bernardino, CA | ★★★★☆ | 4/5 | |
| Plymouth Village | 4.4 mi | Redlands, CA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in San Bernardino, CA — 55 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555587.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details