Heritage Gardens Health Care Center

25271 Barton Rd, Loma Linda, CA 92354 (opens Google Maps) · San Bernardino County · (909) 796-0216· 110 certified beds · avg 102 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: PROGRESSIVE HEALTH CARE CENTERS (5 facilities, chain avg rating 3.8★)

3/5

Health inspection rating (on-site)

inspected May 7, 2026

Serious findings on record

Fines, last 3 years

3.91

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 46 inspection findings. Open the full record below to read every finding.

Jul 2, 2026D · Potential for more than minimal harm, isolated
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint F-0760
May 7, 2026F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
May 7, 2026F · Potential for more than minimal harm, widespread
The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. F-0925

View all 46 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jul 2, 2026	D · Potential for more than minimal harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
May 7, 2026	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 7, 2026	F · Potential for more than minimal harm, widespread	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925
May 7, 2026	E · Potential for more than minimal harm, pattern	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 7, 2026	D · Potential for more than minimal harm, isolated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919
May 7, 2026	C · Potential for minimal harm, widespread	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577
May 6, 2025	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Jan 16, 2025	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 16, 2025	F · Potential for more than minimal harm, widespread	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 16, 2025	D · Potential for more than minimal harm, isolated	The facility employed staff who were not licensed, certified, or registered as required by state law. · from a complaint · F-0839
Dec 12, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Sep 5, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
May 3, 2024	D · Potential for more than minimal harm, isolated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604
Dec 19, 2023	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Nov 4, 2023	D · Potential for more than minimal harm, isolated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610
Sep 29, 2023	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761
Sep 24, 2023	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Sep 10, 2023	D · Potential for more than minimal harm, isolated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725
Jul 15, 2022	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jul 15, 2022	E · Potential for more than minimal harm, pattern	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Jul 15, 2022	E · Potential for more than minimal harm, pattern	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not keep residents' personal and medical information private and confidential. · F-0583
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not have enough support staff to safely and effectively run its food and nutrition service. · F-0802
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jul 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (8 → 11).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2022

2023

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2022	17	F
2023	5	D
2024	3	D
2025	9	F
2026	12	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityCalifornia averageU.S. average

Total nurse staffing (hours per resident per day)

3.91

4.31

3.95

Registered Nurse hours

0.32

0.61

0.69

Weekend total nurse staffing

3.57

3.90

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.91	4.31	3.95	bottom 34% in California; top 43% in the U.S.
Registered Nurse hours	0.32	0.61	0.69	bottom 15% in California; bottom 12% in the U.S.
Weekend total nurse staffing	3.57	3.90	3.50	bottom 36% in California; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.51	0.48	bottom 22% in California; bottom 23% in the U.S.
Total nursing staff turnover (%)	100.0	36.7	45.8	bottom 1% in California; bottom 1% in the U.S.
RN turnover (%)	100.0	38.1	42.9	bottom 1% in California; bottom 1% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.81, RN 0.31, weekend 3.48.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.81 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Heritage Gardens Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

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Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Armstrong, John	Individual	5% or Greater Direct Ownership Interest	11%	03/13/1992
Armstrong, Laura	Individual	5% or Greater Direct Ownership Interest	11%	03/13/1992
Cotton Family Revocable Trust	Organization	5% or Greater Direct Ownership Interest	13%	05/20/2016
Goings, Gregory	Individual	5% or Greater Direct Ownership Interest	16%	03/13/1992
Goings, Patricia	Individual	5% or Greater Direct Ownership Interest	16%	03/13/1992
Goings, Verna	Individual	5% or Greater Direct Ownership Interest	16%	03/13/1992
Helen Louise Larson Revocable Trust	Organization	5% or Greater Direct Ownership Interest	6%	10/23/2019
The Larson Family Trust of 2010	Organization	5% or Greater Direct Ownership Interest	6%	11/19/2013
Goings, Gregory	Individual	Corporate Officer	NOT APPLICABLE	01/01/2002
Goings, Samuel	Individual	W-2 Managing Employee	NOT APPLICABLE	02/06/2018
Kilian, James	Individual	Corporate Officer	NOT APPLICABLE	01/08/1998

All 11 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Progressive Health Care Centers — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Parkview Healthcare Center — Anaheim, CA · overall 4/5
Stanley Healthcare Center — Westminster, CA · overall 3/5
Valley Healthcare Center — San Bernardino, CA · overall 4/5
Fallbrook Skilled Nursing — Fallbrook, CA · overall 4/5

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is pest control handled here, and when was the last treatment or inspection?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"Who completes resident assessments here, and how do you check them for accuracy?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the California midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 100% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 59 within 20 miles)

Facility	Distance	City	Overall	Inspection
Loma Linda Post Acute	0.3 mi	Loma Linda, CA	★★★★☆	4/5
Asistencia Villa Healthcare Center	1.1 mi	Redlands, CA	★★☆☆☆	3/5
Totally Kids Rehabilitation Hospital - D/P SNF	1.7 mi	Loma Linda, CA	★★★★★	4/5
The Canyons Post-Acute	2.3 mi	Colton, CA	★★☆☆☆	2/5
Brookside Healthcare Center	2.3 mi	Redlands, CA	★★★☆☆	3/5
Meadows Ridge Care Center	2.9 mi	Colton, CA	★★★★☆	4/5
Madison Grove Post Acute	2.9 mi	Redlands, CA	★★★☆☆	3/5
Redlands Healthcare Center	3.0 mi	Redlands, CA	★★★★☆	4/5
Redlands Comm Hosp D/P SNF	3.0 mi	Redlands, CA	★★★★☆	5/5
Grand Terrace Health Care Center	3.5 mi	Grand Terrace, CA	★★★★★	5/5
Plymouth Village	4.6 mi	Redlands, CA	★★★★☆	4/5
Highland Care Center of Redlands	5.2 mi	Redlands, CA	★★★☆☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in San Bernardino, CA — 55 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Heritage Park Nursing Center — Upland, CA · overall 5/5
Hi-Desert Medical Center D/P SNF — Joshua Tree, CA · overall 1/5abuse
Highland Palms Healthcare Center — Highland, CA · overall 4/5
Hillcrest Nursing Home — San Bernardino, CA · overall 5/5
Indian Canyon Post Acute — Yucca Valley, CA · overall 4/5
Inland Christian Home — Ontario, CA · overall 4/5
Joshua Tree Post Acute — Yucca Valley, CA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Loma Linda →

Facility data as of CMS processing date 2026-08-01. CCN 055183.