University Post Acute

Name: University Post Acute
Address: 2278 Nice Ave, Mentone, CA, 92359, US
Telephone: 9097941189

2278 Nice Ave, Mentone, CA 92359 · San Bernardino County · 50 certified beds · avg 48 residents/day · certified since Sep 1, 1976

Part of chain: ROCKWELL HEALTHCARE (5 facilities, chain avg rating 4.0★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 20, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 20, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Nov 20, 2025	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Sep 25, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 26, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 26, 2024	C · Minimal risk, facility-wide	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Jan 24, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 24, 2022	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 24, 2022	E · Potential for harm, repeated	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Jan 24, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 24, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 24, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 24, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 24, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 24, 2022	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Year	Citations	Worst severity that year
2022	9	F
2024	5	D
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.36	4.31	3.95	top 35% in California; top 27% in the U.S.
Registered Nurse hours	0.27	0.61	0.69	bottom 7% in California; bottom 7% in the U.S.
Weekend total nurse staffing	4.02	3.90	3.50	top 32% in California; top 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.51	0.48	bottom 5% in California; bottom 8% in the U.S.
Total nursing staff turnover (%)	45.8	36.7	45.8	bottom 22% in California; bottom 48% in the U.S.
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.96, RN 0.24, weekend 3.65. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Rockwell Healthcare LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/07/2021
Pesongco, Jose	Individual	W-2 Managing Employee	NOT APPLICABLE	09/11/2023
Powell, Evangeline	Individual	Corporate Officer	NOT APPLICABLE	07/01/2021
Powell, Evangeline	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2021
Rockwell Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2021
Yumul, Neil	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2021
Yumul, Neil	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Can I see the actual room my family member would live in before we decide?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Highland Care Center of Redlands	3.2 mi	Redlands, CA	★★★☆☆	3/5
Plymouth Village	3.8 mi	Redlands, CA	★★★★☆	4/5
Cedar Mountain Post Acute	4.0 mi	Yucaipa, CA	★★★★☆	4/5
Madison Grove Post Acute	5.5 mi	Redlands, CA	★★★☆☆	3/5
Redlands Healthcare Center	5.5 mi	Redlands, CA	★★★★☆	4/5
Redlands Comm Hosp D/P SNF	5.5 mi	Redlands, CA	★★★★☆	5/5
Creekside Post Acute	5.6 mi	Yucaipa, CA	★★★☆☆	3/5
Yucaipa Hills Post Acute	5.7 mi	Yucaipa, CA	★★★★☆	4/5
Brookside Healthcare Center	5.9 mi	Redlands, CA	★★★☆☆	3/5
Highland Palms Healthcare Center	6.7 mi	Highland, CA	★★★★☆	4/5
Asistencia Villa Healthcare Center	7.0 mi	Redlands, CA	★★☆☆☆	3/5
Totally Kids Rehabilitation Hospital - D/P SNF	7.5 mi	Loma Linda, CA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Mentone →

Facility data as of CMS processing date 2026-08-01. CCN 555025.

The Care File

Visit checklist — University Post Acute

2278 Nice Ave, Mentone, CA 92359 · 9097941189

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Can I see the actual room my family member would live in before we decide?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555025 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)