How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Thrive of Fox Valley
4020 E New York Street, Aurora, IL 60504 (opens Google Maps) · Du Page County · (331) 301-5590· 68 certified beds · avg 66 residents/day · certified since Dec 17, 2020 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Jul 26, 2024
0
Serious findings on record
$0
Fines, last 3 years
2.93
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint F-0628
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Apr 1, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint · F-0628 |
| Apr 1, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Apr 1, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Apr 1, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Mar 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 30, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint · F-0585 |
| Aug 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Jul 26, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Jul 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| May 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint · F-0691 |
| Nov 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Oct 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Oct 14, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 14, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).
All citationsSerious citations (G–L)
2022
All citations: 2
Serious citations (G–L): 0
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | F |
| 2023 | 8 | 0 | E |
| 2024 | 10 | 0 | F |
| 2025 | 1 | 0 | D |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.93
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 1.21
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.65
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.93 | 2.99 | 3.95 | top 35% in Illinois; bottom 12% in the U.S. |
| Registered Nurse hours | 1.21 | 0.63 | 0.69 | top 9% in Illinois; top 9% in the U.S. |
| Weekend total nurse staffing | 2.65 | 2.67 | 3.50 | top 34% in Illinois; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.18 | 0.56 | 0.48 | top 6% in Illinois; top 4% in the U.S. |
| Total nursing staff turnover (%) | 51.6 | 44.5 | 45.8 | bottom 30% in Illinois; bottom 33% in the U.S. |
| RN turnover (%) | 36.7 | 41.8 | 42.9 | top 44% in Illinois; top 41% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.95, RN 1.64, weekend 3.58.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.95 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Thrive of Fox Valley. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cloch Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 12/19/2019 |
| Cloch, Brian | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/19/2019 |
| Haber, Bradley | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/19/2019 |
| Ih Fox Valley LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/19/2019 |
| Ih KCB Fox Valley, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/19/2019 |
| KCB Real Estate VII LP | Organization | 5% or Greater Indirect Ownership Interest | — | 12/19/2019 |
| S/K Partnership | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/19/2019 |
| Bradley S Haber Revocable Trust Uad October 15 2013 | Organization | General Partnership Interest | NOT APPLICABLE | 12/19/2019 |
| Burns, Shonda | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/16/2025 |
| Burns, Shonda | Individual | ADP of the SNF | NOT APPLICABLE | 02/16/2025 |
| Cloch Family Trust | Organization | General Partnership Interest | NOT APPLICABLE | 12/19/2019 |
| Cloch, Brian | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/19/2019 |
| Cloch, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/19/2019 |
| Cloch, Brian | Individual | General Partnership Interest | NOT APPLICABLE | 12/19/2019 |
| Cloch, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 12/19/2019 |
| Haber, Bradley | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/19/2019 |
| Haber, Bradley | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/19/2019 |
| Haber, Bradley | Individual | General Partnership Interest | NOT APPLICABLE | 12/19/2019 |
| Haber, Bradley | Individual | ADP of the SNF | NOT APPLICABLE | 12/19/2019 |
| Ih Fox Valley LLC | Organization | General Partnership Interest | NOT APPLICABLE | 12/19/2019 |
Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 26 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 90 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St Patrick's Residence | 2.4 mi | Naperville, IL | ★★★☆☆ | 2/5 | abuse |
| Meadowbrook Manor - Naperville | 2.5 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| Tabor Hills Health Care Fac | 2.9 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Alden of Waterford | 3.0 mi | Aurora, IL | ★★★☆☆ | 3/5 | |
| Alden Courts of Waterford | 3.0 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Pearl of Naperville, the | 3.5 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| Springs at Monarch Landing, the | 3.7 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Grove of Fox Valley,the | 3.7 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Arista Healthcare | 3.9 mi | Naperville, IL | ★★★★★ | 5/5 | |
| Jennings Terrace | 5.0 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Alden Estates of Naperville | 5.1 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| Avantara Aurora | 5.7 mi | Aurora, IL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Du Page, IL — 38 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Thrive of Lisle — Lisle, IL · overall 4/5
- West Chicago Living and Rehab Center — West Chicago, IL · overall 1/5abuse
- West Suburban Nursing & Rehab Center — Bloomingdale, IL · overall 2/5abuse
- Wheaton Village Nrsg & RHB Ctr — Wheaton, IL · overall 3/5
- Wynscape Health & Rehab — Wheaton, IL · overall 5/5
- Abbington Vlge Nrsg & Rhb Ctr — Roselle, IL · overall 3/5
- Ahva Care of Winfield — Winfield, IL · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 146194.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).