Wynscape Health & Rehab
2180 Manchester Road, Wheaton, IL 60187 · Du Page County · 209 certified beds · avg 50 residents/day · certified since Nov 10, 1969
Part of chain: JUSTLIVING COMMUNITIES (2 facilities, chain avg rating 5.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Nov 15, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Dec 4, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 22, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 22, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Aug 22, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 22, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 7, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint |
| Nov 15, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 28, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jul 28, 2023 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jul 28, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jul 28, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Jul 28, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 1 | G ▲ |
| 2024 | 2 | 0 | F |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 2.99 | 3.95 | top 15% in Illinois; top 35% in the U.S. |
| Registered Nurse hours | 1.53 | 0.63 | 0.69 | top 5% in Illinois; top 4% in the U.S. |
| Weekend total nurse staffing | 3.62 | 2.67 | 3.50 | top 16% in Illinois; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.19 | 0.56 | 0.48 | top 6% in Illinois; top 4% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 44.5 | 45.8 | bottom 34% in Illinois; bottom 38% in the U.S. |
| RN turnover (%) | 52.4 | 41.8 | 42.9 | bottom 32% in Illinois; bottom 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.24, RN 1.58, weekend 3.74. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| New England Life Plan Communities Corp | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/17/2024 |
| Ambler, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2024 |
| Ambler, Douglas | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2024 |
| Block, Emily | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2024 |
| Block, Emily | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2024 |
| Bradshaw, Lawrence | Individual | Corporate Officer | NOT APPLICABLE | 12/17/2024 |
| Brod, Kathryn | Individual | Corporate Director | NOT APPLICABLE | 12/17/2024 |
| Carpenter, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 12/17/2024 |
| Central Dupage Physician Group | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/17/2024 |
| Central Dupage Physician Group | Organization | ADP of the SNF | NOT APPLICABLE | 12/17/2024 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/13/2024 |
| Nelp - Wyndemere LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/17/2024 |
| Nelp - Wyndemere LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/17/2024 |
| New England Life Plan Communities Corp | Organization | ADP of the SNF | NOT APPLICABLE | 12/17/2024 |
| Saad, Phillippe | Individual | Corporate Director | NOT APPLICABLE | 12/17/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Dupage Care Center | 0.2 mi | Wheaton, IL | ★★★★★ | 4/5 | |
| Ahva Care of Winfield | 0.6 mi | Winfield, IL | ★★★★☆ | 4/5 | |
| Wheaton Village Nrsg & RHB Ctr | 0.9 mi | Wheaton, IL | ★★★☆☆ | 3/5 | |
| Covenant Living - Windsor Park | 2.8 mi | Carol Stream, IL | ★★★★★ | 4/5 | |
| West Chicago Living and Rehab Center | 3.3 mi | West Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Aperion Care West Chicago | 4.1 mi | West Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Springs at Monarch Landing, the | 4.8 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Thrive of Lisle | 5.0 mi | Lisle, IL | ★★★★☆ | 4/5 | |
| Arista Healthcare | 5.3 mi | Naperville, IL | ★★★★★ | 5/5 | |
| Tabor Hills Health Care Fac | 5.3 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Meadowbrook Manor - Naperville | 5.9 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| St Patrick's Residence | 6.0 mi | Naperville, IL | ★★★☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 145213.