Alden Courts of Waterford
1991 Randi Drive, Aurora, IL 60504 · Kane County · 60 certified beds · avg 56 residents/day · certified since Mar 20, 2017
Part of chain: THE ALDEN NETWORK (27 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 9, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 15, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 9, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 28, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 28, 2024 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 28, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 28, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 28, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 28, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Aug 28, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 5, 2023 | C · Minimal risk, facility-wide | The facility did not dispose of garbage and refuse properly. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 6 | 0 | E |
| 2025 | 6 | 0 | E |
| 2026 | 2 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $21,645.
| Date | Type | Amount / length |
|---|---|---|
| Mar 9, 2026 | Fine | $21,645 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.27 | 2.99 | 3.95 | top 25% in Illinois; bottom 25% in the U.S. |
| Registered Nurse hours | 1.05 | 0.63 | 0.69 | top 12% in Illinois; top 14% in the U.S. |
| Weekend total nurse staffing | 3.06 | 2.67 | 3.50 | top 23% in Illinois; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.17 | 0.56 | 0.48 | top 7% in Illinois; top 4% in the U.S. |
| Total nursing staff turnover (%) | 46.7 | 44.5 | 45.8 | bottom 42% in Illinois; bottom 45% in the U.S. |
| RN turnover (%) | 43.8 | 41.8 | 42.9 | bottom 45% in Illinois; bottom 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 1.25, weekend 3.66. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alden of Waterford Investments LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/13/1999 |
| Elisco, Audra | Individual | 5% or Greater Indirect Ownership Interest | — | 07/01/2013 |
| Magnusson, Lauren | Individual | 5% or Greater Indirect Ownership Interest | — | 07/01/2013 |
| Schullo, Randi | Individual | 5% or Greater Indirect Ownership Interest | — | 07/01/2013 |
| The Alden Group, LTD. | Organization | 5% or Greater Indirect Ownership Interest | — | 10/13/1999 |
| The Floyd A. Schlossberg Living Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 10/13/1999 |
| Alden Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/18/2017 |
| Davis, Esther | Individual | Contracted Managing Employee | NOT APPLICABLE | 03/15/2010 |
| Kroll, Steven | Individual | Contracted Managing Employee | NOT APPLICABLE | 12/06/2001 |
| Tabieros, Veneranda | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/18/2017 |
| Wetzel, Lauren | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/18/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Alden of Waterford | 0.1 mi | Aurora, IL | ★★★☆☆ | 3/5 | |
| Jennings Terrace | 2.6 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Thrive of Fox Valley | 3.1 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Grove of Fox Valley,the | 3.6 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| La Bella of Aurora | 4.0 mi | Aurora, IL | ★☆☆☆☆ | 1/5 | abuse |
| Avantara Aurora | 4.5 mi | Aurora, IL | ★★★★☆ | 4/5 | |
| Asbury Gardens Nsg & Rehab | 5.1 mi | North Aurora, IL | ★★★★☆ | 4/5 | |
| St Patrick's Residence | 5.4 mi | Naperville, IL | ★★★☆☆ | 2/5 | abuse |
| Meadowbrook Manor - Naperville | 5.5 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| Pearl at the Tillers | 5.6 mi | Oswego, IL | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 146182.