Thrive of Fox Valley

Name: Thrive of Fox Valley
Address: 4020 E NEW YORK STREET, Aurora, IL, 60504, US
Telephone: 3313015590

4020 E New York Street, Aurora, IL 60504 · Du Page County · 68 certified beds · avg 66 residents/day · certified since Dec 17, 2020

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.93

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 5, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Apr 1, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Apr 1, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 1, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 1, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Mar 18, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 15, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 30, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jul 26, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 28, 2024	D · Potential for harm, one-off	The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint
Nov 2, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Oct 24, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 24, 2023	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Aug 24, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 14, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 14, 2022	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2022	2	F
2023	8	E
2024	10	F
2025	1	D
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.93	2.99	3.95	top 35% in Illinois; bottom 12% in the U.S.
Registered Nurse hours	1.21	0.63	0.69	top 9% in Illinois; top 9% in the U.S.
Weekend total nurse staffing	2.65	2.67	3.50	top 34% in Illinois; bottom 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.18	0.56	0.48	top 6% in Illinois; top 4% in the U.S.
Total nursing staff turnover (%)	51.6	44.5	45.8	bottom 30% in Illinois; bottom 33% in the U.S.
RN turnover (%)	36.7	41.8	42.9	top 44% in Illinois; top 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.95, RN 1.64, weekend 3.58. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Cloch Family Trust	Organization	5% or Greater Indirect Ownership Interest	—	12/19/2019
Cloch, Brian	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/19/2019
Haber, Bradley	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/19/2019
Ih Fox Valley LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/19/2019
Ih KCB Fox Valley, LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/19/2019
KCB Real Estate VII LP	Organization	5% or Greater Indirect Ownership Interest	—	12/19/2019
S/K Partnership	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/19/2019
Bradley S Haber Revocable Trust Uad October 15 2013	Organization	General Partnership Interest	NOT APPLICABLE	12/19/2019
Burns, Shonda	Individual	Operational/Managerial Control	NOT APPLICABLE	02/16/2025
Burns, Shonda	Individual	ADP of the SNF	NOT APPLICABLE	02/16/2025
Cloch Family Trust	Organization	General Partnership Interest	NOT APPLICABLE	12/19/2019
Cloch, Brian	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/19/2019
Cloch, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	12/19/2019
Cloch, Brian	Individual	General Partnership Interest	NOT APPLICABLE	12/19/2019
Cloch, Brian	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2019
Haber, Bradley	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/19/2019
Haber, Bradley	Individual	Operational/Managerial Control	NOT APPLICABLE	12/19/2019
Haber, Bradley	Individual	General Partnership Interest	NOT APPLICABLE	12/19/2019
Haber, Bradley	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2019
Ih Fox Valley LLC	Organization	General Partnership Interest	NOT APPLICABLE	12/19/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St Patrick's Residence	2.4 mi	Naperville, IL	★★★☆☆	2/5	abuse
Meadowbrook Manor - Naperville	2.5 mi	Naperville, IL	★★★☆☆	3/5
Tabor Hills Health Care Fac	2.9 mi	Naperville, IL	★★★★★	4/5
Alden of Waterford	3.0 mi	Aurora, IL	★★★☆☆	3/5
Alden Courts of Waterford	3.0 mi	Aurora, IL	★★★★☆	4/5
Pearl of Naperville, the	3.5 mi	Naperville, IL	★★★☆☆	3/5
Springs at Monarch Landing, the	3.7 mi	Naperville, IL	★★★★★	4/5
Grove of Fox Valley,the	3.7 mi	Aurora, IL	★★★★☆	4/5
Arista Healthcare	3.9 mi	Naperville, IL	★★★★★	5/5
Jennings Terrace	5.0 mi	Aurora, IL	★★★★☆	4/5
Alden Estates of Naperville	5.1 mi	Naperville, IL	★★★☆☆	3/5
Avantara Aurora	5.7 mi	Aurora, IL	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Aurora →

Facility data as of CMS processing date 2026-08-01. CCN 146194.

The Care File

Visit checklist — Thrive of Fox Valley

4020 E New York Street, Aurora, IL 60504 · 3313015590

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 146194 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)