How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3001 N. Hurstbourne Parkway, Louisville, KY 40241 (opens Google Maps) · Jefferson County · (502) 412-3775· 52 certified beds · avg 49 residents/day · certified since Dec 1, 1991 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. F-0644
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. F-0760
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 3, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 3, 2021 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 3, 2021 | E · Potential for more than minimal harm, pattern | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
| Sep 3, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 3, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 3, 2021 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Mar 5, 2021 | D · Potential for more than minimal harm, isolated | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838 |
| Mar 5, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 7 | 0 | F |
| 2025 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.74 | 3.71 | 3.95 | top 33% in Kentucky; bottom 49% in the U.S. |
| Registered Nurse hours | 1.11 | 0.74 | 0.69 | top 10% in Kentucky; top 12% in the U.S. |
| Weekend total nurse staffing | 3.28 | 3.27 | 3.50 | top 32% in Kentucky; bottom 46% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.87 | 0.53 | 0.48 | top 9% in Kentucky; top 9% in the U.S. |
| Total nursing staff turnover (%) | 38.6 | 46.4 | 45.8 | top 24% in Kentucky; top 33% in the U.S. |
| RN turnover (%) | 42.9 | 41.8 | 42.9 | bottom 43% in Kentucky; bottom 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 1.28, weekend 3.78.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.32 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Willows at Springhurst. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Continental Merger Sub LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/03/2022 |
| Northstar Healthcare Income INC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/03/2022 |
| Northstar Healthcare Income Operating Partnership LP | Organization | 5% or Greater Indirect Ownership Interest | — | 01/03/2022 |
| Trilogy Holdings Nt-Hci, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/03/2022 |
| Barney, Leigh | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2019 |
| Bryant, William | Individual | Corporate Officer | NOT APPLICABLE | 01/05/2016 |
| Bufford, Randall | Individual | Corporate Director | NOT APPLICABLE | 12/01/1997 |
| Bufford, Randall | Individual | Corporate Officer | NOT APPLICABLE | 12/01/1997 |
| Conner, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 06/03/2021 |
| Corbin, Kathy | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/10/2011 |
| Davis, David | Individual | Corporate Officer | NOT APPLICABLE | 08/21/2017 |
| Fightmaster, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2015 |
| Prosky, Danny | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Sieckert, Carla | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/03/2021 |
| Streiff, Mathieu | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Trilogy Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/03/2022 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Signature Healthcare at Jefferson Manor Rehab & We | 2.5 mi | Louisville, KY | ★★★★★ | 4/5 | |
| The Episcopal Church Home | 2.5 mi | Louisville, KY | ★★★★☆ | 3/5 | |
| Lyndon Crossing, LLC | 2.5 mi | Louisville, KY | —/5 | SFF | |
| Signature Healthcare at Jefferson Place Rehab & We | 2.7 mi | Louisville, KY | ★★★★☆ | 3/5 | |
| Forest Springs Health Campus | 3.6 mi | Louisville, KY | ★★★★☆ | 4/5 | |
| Westport Place Health Campus | 3.9 mi | Louisville, KY | ★★★★★ | 4/5 | |
| Rivers Edge Rehabilitation and Healthcare Center | 5.1 mi | Prospect, KY | ★★★☆☆ | 2/5 | |
| The Springs at Stony Brook | 5.3 mi | Louisville, KY | ★★★★★ | 4/5 | |
| Louisville East Post Acute | 5.4 mi | Louisville, KY | ★★★☆☆ | 2/5 | |
| Sam Swope Care Center | 5.4 mi | Masonic Home, KY | ★★☆☆☆ | 2/5 | |
| Signature Healthcare of East Louisville | 5.5 mi | Louisville, KY | ★★☆☆☆ | 2/5 | |
| Valhalla Post Acute | 5.7 mi | Louisville, KY | ★★☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Jefferson, KY — 39 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 185305.
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