How to file a complaint about care →
No fines or payment denials in the published 3-year window.
2005 Shannon Gray Court, Jamestown, NC 27282 (opens Google Maps) · Guilford County · (336) 307-4729· 150 certified beds · avg 101 residents/day · certified since Jul 9, 2010 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 26, 2026 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jun 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Jun 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 26, 2026 | B · Potential for minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Nov 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint · F-0627 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · F-0773 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jan 11, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | E |
| 2025 | 5 | 0 | D |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.27 | 4.01 | 3.95 | top 23% in North Carolina; top 30% in the U.S. |
| Registered Nurse hours | 0.33 | 0.64 | 0.69 | bottom 12% in North Carolina; bottom 12% in the U.S. |
| Weekend total nurse staffing | 3.76 | 3.56 | 3.50 | top 25% in North Carolina; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.15 | 0.41 | 0.48 | bottom 8% in North Carolina; bottom 5% in the U.S. |
| Total nursing staff turnover (%) | 56.9 | 49.0 | 45.8 | bottom 30% in North Carolina; bottom 21% in the U.S. |
| RN turnover (%) | 65.0 | 45.7 | 42.9 | bottom 21% in North Carolina; bottom 16% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.29, weekend 3.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.83 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Shannon Gray Rehabilitation & Recovery Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bennett, Jennifer | Individual | 5% or Greater Direct Ownership Interest | 24% | 06/07/2006 |
| Bennett, Richard | Individual | 5% or Greater Direct Ownership Interest | — | 06/07/2006 |
| Bennett, Sarah | Individual | 5% or Greater Direct Ownership Interest | — | 03/01/2010 |
| Lawver, Melissa | Individual | 5% or Greater Direct Ownership Interest | 24% | 03/01/2010 |
| Bennett, Jennifer | Individual | Corporate Director | NOT APPLICABLE | 03/01/2001 |
| Bennett, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/07/2006 |
| Bennett, Sarah | Individual | Corporate Director | NOT APPLICABLE | 03/01/2010 |
| Bullins, Vivkie | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/03/2012 |
| Canyon Management Consultants INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/10/2010 |
| Lawver, Melissa | Individual | Corporate Director | NOT APPLICABLE | 03/01/2010 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Maryfield Nursing Home | 0.5 mi | High Point, NC | ★★★★★ | 5/5 | |
| Adams Farm Living & Rehabilitation | 3.5 mi | Jamestown, NC | ★★☆☆☆ | 3/5 | |
| Meridian Center | 3.9 mi | High Point, NC | ★☆☆☆☆ | 2/5 | |
| Westwood Health and Rehabilitation | 5.0 mi | Archdale, NC | ★☆☆☆☆ | 2/5 | |
| Westchester Manor at Providence Place | 5.6 mi | High Point, NC | ★★★☆☆ | 3/5 | |
| Camden Health and Rehabilitation | 5.7 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| River Landing at Sandy Ridge | 6.3 mi | Colfax, NC | ★★★★★ | 4/5 | |
| The Graybrier Nursing and Retirement Center | 7.3 mi | Trinity, NC | ★★★☆☆ | 4/5 | |
| Whitestone a Masonic and Eastern Star Community | 7.8 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Friends Homes at Guilford | 7.9 mi | Greensboro, NC | ★★★★★ | 5/5 | |
| Greenhaven Health and Rehabilitation Center | 8.0 mi | Greensboro, NC | ★★★☆☆ | 2/5 | abuse |
| Piedmont Hills Center for Nursing and Rehab | 8.1 mi | Greensboro, NC | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Guilford, NC — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345552.
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