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The Plaza Rehab and Nursing Center
100 West Kingsbridge Road, Bronx, NY 10468 (opens Google Maps) · Bronx County · (718) 410-1500· 816 certified beds · avg 733 residents/day · certified since Jan 1, 1976 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CITADEL CARE CENTERS (5 facilities, chain avg rating 3.0★)
4/5
Health inspection rating (on-site)
inspected May 6, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.18
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. F-0693
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| May 6, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| May 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| May 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| May 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| May 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint · F-0925 |
| Apr 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| May 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Oct 9, 2020 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 9, 2020 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Oct 9, 2020 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Oct 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Oct 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · F-0711 |
| Oct 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
All citationsSerious citations (G–L)
2020
All citations: 6
Serious citations (G–L): 0
2023
All citations: 4
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 6 | 0 | F |
| 2023 | 4 | 0 | D |
| 2025 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.18
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.89
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.90
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.18 | 3.58 | 3.95 | bottom 37% in New York; bottom 21% in the U.S. |
| Registered Nurse hours | 0.89 | 0.68 | 0.69 | top 15% in New York; top 21% in the U.S. |
| Weekend total nurse staffing | 2.90 | 3.13 | 3.50 | bottom 45% in New York; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.62 | 0.48 | 0.48 | top 21% in New York; top 21% in the U.S. |
| Total nursing staff turnover (%) | 37.8 | 40.3 | 45.8 | top 49% in New York; top 31% in the U.S. |
| RN turnover (%) | 39.4 | 39.8 | 42.9 | bottom 46% in New York; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.96, RN 0.83, weekend 2.70.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.96 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Plaza Rehab and Nursing Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Friedman, Leopold | Individual | 5% or Greater Direct Ownership Interest | 58% | 06/14/2023 |
| Philipson, Avi | Individual | 5% or Greater Direct Ownership Interest | 21% | 06/14/2023 |
| Philipson, Raquel | Individual | 5% or Greater Direct Ownership Interest | 21% | 06/14/2023 |
| Asufrin, Mary Grace | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/03/2022 |
| Asufrin, Mary Grace | Individual | ADP of the SNF | NOT APPLICABLE | 10/03/2022 |
| Bogen, Tyler | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/19/2024 |
| Bogen, Tyler | Individual | ADP of the SNF | NOT APPLICABLE | 08/19/2024 |
| Citadel Consulting Group | Organization | ADP of the SNF | NOT APPLICABLE | 09/21/2016 |
| Friedman, Leopold | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/21/2016 |
| Friedman, Leopold | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Friedman, Leopold | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Palmaira, Randolf | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/16/2018 |
| Palmaira, Randolf | Individual | ADP of the SNF | NOT APPLICABLE | 04/16/2018 |
| Philipson, Avi | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Philipson, Raquel | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Roberts, Takeena | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/22/2024 |
| Roberts, Takeena | Individual | ADP of the SNF | NOT APPLICABLE | 07/22/2024 |
| Rodriguez, Julissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Rodriguez, Julissa | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Tcprnc Real Estate LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/21/2016 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Citadel Care Centers — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Bronx Gardens Rehabilitation and Nursing Center — Bronx, NY · overall 3/5
- Hudson Pointe at Riverdale Center for Nursing and — Bronx, NY · overall 2/5
- New Riverdale Rehab and Nursing — Bronx, NY · overall 3/5abuse
- Prestige Nursing Care & Rehab Center — Bronx, NY · overall 2/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 276 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fordham Nursing and Rehabilitation Center | 0.2 mi | Bronx, NY | ★★★☆☆ | 3/5 | |
| University Center for Rehabilitation and Nursing | 0.3 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Manhattanville Health Care Center | 0.9 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Prestige Nursing Care & Rehab Center | 1.0 mi | Bronx, NY | ★★☆☆☆ | 3/5 | |
| New Riverdale Rehab and Nursing | 1.2 mi | Bronx, NY | ★★★☆☆ | 2/5 | abuse |
| Bronx Gardens Rehabilitation and Nursing Center | 1.2 mi | Bronx, NY | ★★★☆☆ | 2/5 | |
| Independence Care Center for Nursing and Rehabilit | 1.3 mi | Riverdale, NY | ★★☆☆☆ | 2/5 | |
| St Patrick's Home | 1.3 mi | Bronx, NY | ★★☆☆☆ | 2/5 | |
| Schervier Nursing Care Center | 1.3 mi | Bronx, NY | ★★★★☆ | 3/5 | |
| Hudson Pointe at Riverdale Center for Nursing and | 1.3 mi | Bronx, NY | ★★☆☆☆ | 2/5 | |
| Bainbridge Nursing & Rehabilitation Center | 1.5 mi | Bronx, NY | ★★★★★ | 4/5 | |
| Mosholu Parkway Nursing & Rehabilitation Center | 1.5 mi | Bronx, NY | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Bronx, NY — 44 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Throgs Neck Rehabilitation & Nursing Center — Bronx, NY · overall 3/5
- Triboro Center for Rehabilitation and Nursing — Bronx, NY · overall 2/5abuse
- Wayne Center for Nursing & Rehabilitation — Bronx, NY · overall 3/5
- Williamsbridge Center for Rehabilitation and Nrsg — Bronx, NY · overall 4/5
- Workmens Circle Multicare Center — Bronx, NY · overall 5/5
- Archcare at Providence Rest — Bronx, NY · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335462.
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