The Plaza Rehab and Nursing Center

Name: The Plaza Rehab and Nursing Center
Address: 100 West Kingsbridge Road, Bronx, NY, 10468, US
Telephone: 7184101500

100 West Kingsbridge Road, Bronx, NY 10468 · Bronx County · 816 certified beds · avg 733 residents/day · certified since Jan 1, 1976

Part of chain: CITADEL CARE CENTERS (5 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.18

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 9, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 6, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 6, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
May 6, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 6, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 6, 2025	D · Potential for harm, one-off	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint
Apr 16, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 10, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
May 16, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 16, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 16, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 9, 2020	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 9, 2020	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Oct 9, 2020	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 9, 2020	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Oct 9, 2020	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Oct 9, 2020	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 1).

Year	Citations	Worst severity that year
2020	6	F
2023	4	D
2025	7	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.18	3.58	3.95	bottom 37% in New York; bottom 21% in the U.S.
Registered Nurse hours	0.89	0.68	0.69	top 15% in New York; top 21% in the U.S.
Weekend total nurse staffing	2.90	3.13	3.50	bottom 45% in New York; bottom 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.62	0.48	0.48	top 21% in New York; top 21% in the U.S.
Total nursing staff turnover (%)	37.8	40.3	45.8	top 49% in New York; top 31% in the U.S.
RN turnover (%)	39.4	39.8	42.9	bottom 46% in New York; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.96, RN 0.83, weekend 2.70. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Friedman, Leopold	Individual	5% or Greater Direct Ownership Interest	58%	06/14/2023
Philipson, Avi	Individual	5% or Greater Direct Ownership Interest	21%	06/14/2023
Philipson, Raquel	Individual	5% or Greater Direct Ownership Interest	21%	06/14/2023
Asufrin, Mary Grace	Individual	Operational/Managerial Control	NOT APPLICABLE	10/03/2022
Asufrin, Mary Grace	Individual	ADP of the SNF	NOT APPLICABLE	10/03/2022
Bogen, Tyler	Individual	Operational/Managerial Control	NOT APPLICABLE	08/19/2024
Bogen, Tyler	Individual	ADP of the SNF	NOT APPLICABLE	08/19/2024
Citadel Consulting Group	Organization	ADP of the SNF	NOT APPLICABLE	09/21/2016
Friedman, Leopold	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/21/2016
Friedman, Leopold	Individual	Corporate Officer	NOT APPLICABLE	06/14/2023
Friedman, Leopold	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Palmaira, Randolf	Individual	Operational/Managerial Control	NOT APPLICABLE	04/16/2018
Palmaira, Randolf	Individual	ADP of the SNF	NOT APPLICABLE	04/16/2018
Philipson, Avi	Individual	Corporate Officer	NOT APPLICABLE	06/14/2023
Philipson, Raquel	Individual	Corporate Officer	NOT APPLICABLE	06/14/2023
Roberts, Takeena	Individual	Operational/Managerial Control	NOT APPLICABLE	07/22/2024
Roberts, Takeena	Individual	ADP of the SNF	NOT APPLICABLE	07/22/2024
Rodriguez, Julissa	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Rodriguez, Julissa	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2018
Tcprnc Real Estate LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/21/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How is pest control handled here, and when was the last treatment or inspection?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fordham Nursing and Rehabilitation Center	0.2 mi	Bronx, NY	★★★☆☆	3/5
University Center for Rehabilitation and Nursing	0.3 mi	Bronx, NY	★★★★☆	4/5
Manhattanville Health Care Center	0.9 mi	Bronx, NY	★★★★☆	4/5
Prestige Nursing Care & Rehab Center	1.0 mi	Bronx, NY	★★☆☆☆	3/5
New Riverdale Rehab and Nursing	1.2 mi	Bronx, NY	★★★☆☆	2/5	abuse
Bronx Gardens Rehabilitation and Nursing Center	1.2 mi	Bronx, NY	★★★☆☆	2/5
Independence Care Center for Nursing and Rehabilit	1.3 mi	Riverdale, NY	★★☆☆☆	2/5
St Patrick's Home	1.3 mi	Bronx, NY	★★☆☆☆	2/5
Schervier Nursing Care Center	1.3 mi	Bronx, NY	★★★★☆	3/5
Hudson Pointe at Riverdale Center for Nursing and	1.3 mi	Bronx, NY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Bronx →

Facility data as of CMS processing date 2026-08-01. CCN 335462.

The Care File

Visit checklist — The Plaza Rehab and Nursing Center

100 West Kingsbridge Road, Bronx, NY 10468 · 7184101500

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335462 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)