2121 Raybrook SE, Grand Rapids, MI 49546 (opens Google Maps) · Kent County · (616) 235-5702· 101 certified beds · avg 91 residents/day · certified since Sep 1, 1985 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Jun 24, 2026 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 28, 2026 (Deficient, Provider has plan of correction)
▲ Actual harm, isolated · Feb 5, 2025 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Mar 11, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 24, 2026 | ▲ J · Immediate jeopardy, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jun 24, 2026 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jun 24, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Mar 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Dec 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Dec 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Feb 5, 2025 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 5, 2025 | F · Potential for more than minimal harm, widespread | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Feb 5, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · F-0810 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Jan 26, 2024 | B · Potential for minimal harm, pattern | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Nov 29, 2023 | E · Potential for more than minimal harm, pattern | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Nov 29, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Nov 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
Citations from standard inspections decreased between the last two inspection cycles (9 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 6 | 0 | D |
| 2025 | 11 | 1 | G ▲ |
| 2026 | 4 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
0 fines totaling $0, plus 1 Medicare payment denial period.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Feb 5, 2025 | Payment Denial | 10 days from Mar 1, 2025 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.04 | 4.32 | 3.95 | top 15% in Michigan; top 13% in the U.S. |
| Registered Nurse hours | 0.99 | 0.84 | 0.69 | top 27% in Michigan; top 16% in the U.S. |
| Weekend total nurse staffing | 4.46 | 3.79 | 3.50 | top 15% in Michigan; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.49 | 0.48 | bottom 45% in Michigan; top 49% in the U.S. |
| Total nursing staff turnover (%) | 31.3 | 44.1 | 45.8 | top 17% in Michigan; top 17% in the U.S. |
| RN turnover (%) | 28.6 | 39.2 | 42.9 | top 29% in Michigan; top 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.77, RN 0.93, weekend 4.23.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.77 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Holland Home - Raybrook Manor. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Christian Living Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2009 |
| Authenticity Marketing Group | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2014 |
| Concept Rehab, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2025 |
| Deckinga, Brandyn | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/08/2019 |
| Deckinga, Brandyn | Individual | ADP of the SNF | NOT APPLICABLE | 08/08/2019 |
| Demaagd, Scott | Individual | Corporate Director | NOT APPLICABLE | 07/01/2025 |
| Duemler, Ronald | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/26/2000 |
| Duemler, Ronald | Individual | ADP of the SNF | NOT APPLICABLE | 06/26/2000 |
| Hidalgo, Carlos | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Himmelein, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2021 |
| Himmelein, Douglas | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2021 |
| Huntington | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2009 |
| Johnson, Mark | Individual | Corporate Director | NOT APPLICABLE | 07/21/2021 |
| Johnson, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2025 |
| Kinder, Adam | Individual | Corporate Officer | NOT APPLICABLE | 04/04/2021 |
| Kinder, Adam | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/04/2021 |
| Knibbe, David | Individual | Corporate Director | NOT APPLICABLE | 12/01/2016 |
| Malburg, Gary | Individual | Corporate Director | NOT APPLICABLE | 07/01/2012 |
| Malburg, Gary | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2012 |
| Matro, Philip | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/14/2021 |
Showing 20 of 43 parties CMS has on file for this facility; 23 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Optalis Health & Rehabilitation at Kent-Crossing | 0.3 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | |
| Valley Health Center | 1.7 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Mission Point Nursing & Physical Rehabilitation Ce | 2.0 mi | Grand Rapids, MI | ★★☆☆☆ | 2/5 | |
| Optalis Health and Rehabilitation of Grand Rapids | 2.1 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | abuseSFF |
| Porter Hills Health Center | 2.6 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Clark Retirement Community | 2.7 mi | Grand Rapids, MI | ★★☆☆☆ | 2/5 | |
| Holland Home Breton Rehabilitation & Living Centre | 2.9 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Corewell Health Rehabilitation & Nursing Center - | 3.1 mi | Grand Rapids, MI | ★★★★★ | 4/5 | |
| Corewell Health Rehabilitation & Nursing Center - | 3.8 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Medilodge of Grand Rapids | 4.4 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | |
| Mary Free Bed Sub-Acute Rehabilitation | 4.5 mi | Grand Rapids, MI | ★★★★☆ | 4/5 | |
| Optalis Health & Rehabilitation at Leonard | 4.6 mi | Grand Rapids, MI | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Kent, MI — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 235440.
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