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The Oaks
901 Bethesda Road, Winston-Salem, NC 27103 (opens Google Maps) · Forsyth County · (336) 768-2211· 131 certified beds · avg 120 residents/day · certified since Jun 30, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)
2/5
Health inspection rating (on-site)
inspected Aug 22, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.63
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. F-0801
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not dispose of garbage and refuse properly. F-0814
View all 24 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 22, 2025 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Aug 22, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 22, 2025 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Aug 22, 2025 | F · Potential for more than minimal harm, widespread | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · F-0825 |
| Aug 22, 2025 | D · Potential for more than minimal harm, isolated | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. · F-0914 |
| Aug 22, 2025 | B · Potential for minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jul 24, 2024 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Jul 24, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Sep 15, 2023 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Sep 15, 2023 | B · Potential for minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 11).
All citationsSerious citations (G–L)
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 11
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | E |
| 2024 | 5 | 0 | E |
| 2025 | 11 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.63
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.31
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.33
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.63 | 4.01 | 3.95 | bottom 47% in North Carolina; bottom 43% in the U.S. |
| Registered Nurse hours | 0.31 | 0.64 | 0.69 | bottom 10% in North Carolina; bottom 11% in the U.S. |
| Weekend total nurse staffing | 3.33 | 3.56 | 3.50 | top 45% in North Carolina; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.41 | 0.48 | bottom 7% in North Carolina; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 65.8 | 49.0 | 45.8 | bottom 14% in North Carolina; bottom 9% in the U.S. |
| RN turnover (%) | 63.6 | 45.7 | 42.9 | bottom 23% in North Carolina; bottom 17% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.29, weekend 3.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Oaks. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Liberty Healthcare Group LLC | Organization | 5% or Greater Direct Ownership Interest | — | 05/01/2011 |
| McNeill, John | Individual | 5% or Greater Direct Ownership Interest | — | 05/01/2011 |
| McNeill, Ronald | Individual | 5% or Greater Direct Ownership Interest | — | 05/03/2011 |
| Calcutt, Joseph | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2011 |
| Keener, Garrett | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/23/2023 |
| McNeill, John | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2011 |
| McNeill, Ronald | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/03/2011 |
| Miller, Robert | Individual | Corporate Director | NOT APPLICABLE | 09/01/2024 |
| Purifoy, Penny | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2011 |
| Wilson, Jeffrey | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2011 |
| Wilson, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 05/01/2011 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Three Rivers Health and Rehabilitation Center — Windsor, NC · overall 4/5
- Warren Hills Nursing Center — Warrenton, NC · overall 3/5
- Westfield Rehabilitation and Health Center — Sanford, NC · overall 4/5
- Woodhaven Nursing Center — Lumberton, NC · overall 1/5
- Woodlands Nursing & Rehabilitation Center — Fayetteville, NC · overall 4/5
- Yadkin Nursing and Care Center — Yadkinville, NC · overall 5/5
- The Preserve at Fairfield Glade — Crossville, TN · overall 4/5
- Bermuda Commons Nursing and Rehabilitation Center — Advance, NC · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 66% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 29 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Silas Creek Rehabilitation Center | 0.3 mi | Winston Salem, NC | ★★★★☆ | 4/5 | |
| Homestead Hills | 1.5 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| Willow Valley Center for Nursing and Rehabilitatio | 1.7 mi | Winston-Salem, NC | ★☆☆☆☆ | 1/5 | abuse |
| Arbor Acres United Methodist Retirement Community | 2.2 mi | Winston Salem, NC | ★★★★☆ | 4/5 | |
| Brookridge Retirement Community | 4.6 mi | Winston-Salem, NC | ★★★★★ | 4/5 | |
| Salemtowne | 5.2 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| Trinity Glen | 5.4 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| Mill Creek Center for Nursing and Rehabilitation | 5.7 mi | Winston-Salem, NC | ★★☆☆☆ | 2/5 | |
| Cedar Hills Center for Nursing and Rehabilitation | 6.8 mi | Clemmons, NC | ★☆☆☆☆ | 1/5 | SFF |
| Trinity Elms | 7.3 mi | Clemmons, NC | ★★☆☆☆ | 3/5 | |
| Oak Forest Health and Rehabilitation | 8.3 mi | Winston Salem, NC | ★☆☆☆☆ | 2/5 | |
| Bermuda Village Retirement Center | 9.5 mi | Bermuda Run, NC | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Forsyth, NC — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- North Carolina State Veterans Home Kernersville — Kernersville, NC · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345284.
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