North Carolina ›Winston-Salem

Trinity Glen

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849 Waterworks Road, Winston-Salem, NC 27101 (opens Google Maps) · Forsyth County · (336) 595-2166· 117 certified beds · avg 107 residents/day · certified since Apr 1, 1973 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: LUTHERAN SERVICES CAROLINAS (9 facilities, chain avg rating 4.2★)

4/5
Health inspection rating (on-site)
inspected Apr 2, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.64
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

2 inspection findings in the public record

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Apr 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.64
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.61
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.99
North Carolina average: 3.56
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNorth Carolina avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.644.013.95top 16% in North Carolina; top 19% in the U.S.
Registered Nurse hours0.610.640.69top 38% in North Carolina; top 47% in the U.S.
Weekend total nurse staffing3.993.563.50top 19% in North Carolina; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)0.280.410.48bottom 40% in North Carolina; bottom 28% in the U.S.
Total nursing staff turnover (%)45.149.045.8top 41% in North Carolina; bottom 50% in the U.S.
RN turnover (%)14.345.742.9top 6% in North Carolina; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.54, weekend 3.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.16 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Trinity Glen. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Goins, TedIndividualManaging Control - Governing BodyNOT APPLICABLE10/01/2004
Goins, TedIndividualOperational/Managerial ControlNOT APPLICABLE10/01/2004
Goins, TedIndividualTrustee of the SNFNOT APPLICABLE10/01/2004
Herman, ChristopherIndividualOperational/Managerial ControlNOT APPLICABLE06/20/2023
Herman, ChristopherIndividualADP of the SNFNOT APPLICABLE06/20/2023
Herman, RichardIndividualManaging Control - Governing BodyNOT APPLICABLE06/01/2021
Herman, RichardIndividualTrustee of the SNFNOT APPLICABLE06/01/2021
Lsa Management, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE07/29/2004
Lsa Management, INC.OrganizationADP of the SNFNOT APPLICABLE04/14/2025
Lutheran Home Winston Salem Property INC.OrganizationOperational/Managerial ControlNOT APPLICABLE07/18/2006
Lutheran Home Winston Salem Property INC.OrganizationADP of the SNFNOT APPLICABLE04/14/2025
Lutheran Services for the Aging, INC.OrganizationTrustee of the SNFNOT APPLICABLE10/01/2004
Maddry, KarenIndividualManaging Control - Governing BodyNOT APPLICABLE04/30/2007
Maddry, KarenIndividualCorporate OfficerNOT APPLICABLE04/30/2007
Nelson, DouglasIndividualManaging Control - Governing BodyNOT APPLICABLE09/01/2022
Nelson, DouglasIndividualTrustee of the SNFNOT APPLICABLE09/01/2022
Nickerson, KirbyIndividualManaging Control - Governing BodyNOT APPLICABLE10/01/2012
Nickerson, KirbyIndividualCorporate OfficerNOT APPLICABLE10/01/2012
Nickerson, KirbyIndividualOperational/Managerial ControlNOT APPLICABLE06/25/2012
Nickerson, KirbyIndividualTrustee of the SNFNOT APPLICABLE10/01/2012

Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Lutheran Services Carolinas — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 26 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 33 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Willow Valley Center for Nursing and Rehabilitatio3.8 miWinston-Salem, NC★☆☆☆☆1/5abuse
Arbor Acres United Methodist Retirement Community4.0 miWinston Salem, NC★★★★☆4/5
Brookridge Retirement Community4.8 miWinston-Salem, NC★★★★★4/5
The Oaks5.4 miWinston-Salem, NC★★☆☆☆2/5
Silas Creek Rehabilitation Center5.7 miWinston Salem, NC★★★★☆4/5
Mill Creek Center for Nursing and Rehabilitation5.8 miWinston-Salem, NC★★☆☆☆2/5
Oak Forest Health and Rehabilitation6.4 miWinston Salem, NC★☆☆☆☆2/5
Summerstone Health and Rehabilitation Center6.5 miKernersville, NC★★★☆☆3/5
North Carolina State Veterans Home Kernersville6.5 miKernersville, NC★★★★★5/5
Homestead Hills6.6 miWinston-Salem, NC★★★★☆4/5
Salemtowne6.9 miWinston-Salem, NC★★★★☆4/5
Piney Grove Nursing and Rehabilitation Center7.8 miKernersville, NC★★★☆☆3/5

Compare this facility with the 3 closest →

All facilities in Winston-Salem →

Facility data as of CMS processing date 2026-08-01. CCN 345088.

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