Trinity Glen
849 Waterworks Road, Winston-Salem, NC 27101 · Forsyth County · 117 certified beds · avg 107 residents/day · certified since Apr 1, 1973
Part of chain: LUTHERAN SERVICES CAROLINAS (9 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (2)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.64 | 4.01 | 3.95 | top 16% in North Carolina; top 19% in the U.S. |
| Registered Nurse hours | 0.61 | 0.64 | 0.69 | top 38% in North Carolina; top 47% in the U.S. |
| Weekend total nurse staffing | 3.99 | 3.56 | 3.50 | top 19% in North Carolina; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.41 | 0.48 | bottom 40% in North Carolina; bottom 28% in the U.S. |
| Total nursing staff turnover (%) | 45.1 | 49.0 | 45.8 | top 41% in North Carolina; bottom 50% in the U.S. |
| RN turnover (%) | 14.3 | 45.7 | 42.9 | top 6% in North Carolina; top 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.54, weekend 3.57. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Goins, Ted | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2004 |
| Goins, Ted | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2004 |
| Goins, Ted | Individual | Trustee of the SNF | NOT APPLICABLE | 10/01/2004 |
| Herman, Christopher | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/20/2023 |
| Herman, Christopher | Individual | ADP of the SNF | NOT APPLICABLE | 06/20/2023 |
| Herman, Richard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2021 |
| Herman, Richard | Individual | Trustee of the SNF | NOT APPLICABLE | 06/01/2021 |
| Lsa Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/29/2004 |
| Lsa Management, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Lutheran Home Winston Salem Property INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/18/2006 |
| Lutheran Home Winston Salem Property INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Lutheran Services for the Aging, INC. | Organization | Trustee of the SNF | NOT APPLICABLE | 10/01/2004 |
| Maddry, Karen | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/30/2007 |
| Maddry, Karen | Individual | Corporate Officer | NOT APPLICABLE | 04/30/2007 |
| Nelson, Douglas | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2022 |
| Nelson, Douglas | Individual | Trustee of the SNF | NOT APPLICABLE | 09/01/2022 |
| Nickerson, Kirby | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2012 |
| Nickerson, Kirby | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2012 |
| Nickerson, Kirby | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/25/2012 |
| Nickerson, Kirby | Individual | Trustee of the SNF | NOT APPLICABLE | 10/01/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Willow Valley Center for Nursing and Rehabilitatio | 3.8 mi | Winston-Salem, NC | ★☆☆☆☆ | 1/5 | abuse |
| Arbor Acres United Methodist Retirement Community | 4.0 mi | Winston Salem, NC | ★★★★☆ | 4/5 | |
| Brookridge Retirement Community | 4.8 mi | Winston-Salem, NC | ★★★★★ | 4/5 | |
| The Oaks | 5.4 mi | Winston-Salem, NC | ★★☆☆☆ | 2/5 | |
| Silas Creek Rehabilitation Center | 5.7 mi | Winston Salem, NC | ★★★★☆ | 4/5 | |
| Mill Creek Center for Nursing and Rehabilitation | 5.8 mi | Winston-Salem, NC | ★★☆☆☆ | 2/5 | |
| Oak Forest Health and Rehabilitation | 6.4 mi | Winston Salem, NC | ★☆☆☆☆ | 2/5 | |
| Summerstone Health and Rehabilitation Center | 6.5 mi | Kernersville, NC | ★★★☆☆ | 3/5 | |
| North Carolina State Veterans Home Kernersville | 6.5 mi | Kernersville, NC | ★★★★★ | 5/5 | |
| Homestead Hills | 6.6 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| Salemtowne | 6.9 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| Piney Grove Nursing and Rehabilitation Center | 7.8 mi | Kernersville, NC | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
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Facility data as of CMS processing date 2026-08-01. CCN 345088.