North Carolina ›Windsor

Three Rivers Health and Rehabilitation Center

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1403 Conner Drive, Windsor, NC 27983 (opens Google Maps) · Bertie County · (252) 794-4441· 60 certified beds · avg 47 residents/day · certified since Mar 12, 1992 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)

4/5
Health inspection rating (on-site)
inspected Jan 30, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.42
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690

  3. D · Potential for more than minimal harm, isolated

    The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

View all 6 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 30, 2026E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 30, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Jan 30, 2026D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Nov 1, 2024E · Potential for more than minimal harm, patternThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755
Nov 1, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757
Nov 1, 2024D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations: 3
Serious citations (G–L): 0
2026
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202430E
202630E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.42
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.41
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.12
North Carolina average: 3.56
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNorth Carolina avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.424.013.95bottom 31% in North Carolina; bottom 33% in the U.S.
Registered Nurse hours0.410.640.69bottom 29% in North Carolina; bottom 24% in the U.S.
Weekend total nurse staffing3.123.563.50bottom 38% in North Carolina; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)0.340.410.48top 47% in North Carolina; bottom 40% in the U.S.
Total nursing staff turnover (%)48.949.045.8bottom 49% in North Carolina; bottom 40% in the U.S.
RN turnover (%)20.045.742.9top 12% in North Carolina; top 13% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.43, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.56 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Three Rivers Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Liberty Healthcare Properties of Bertie County LLCOrganization5% or Greater Direct Ownership Interest—06/25/2025
Liberty Real Properties, LLCOrganization5% or Greater Direct Ownership Interest—06/25/2025
McNeill, JohnIndividual5% or Greater Direct Ownership Interest—10/01/2002
McNeill, RonaldIndividual5% or Greater Direct Ownership Interest—10/01/2002
Three Rivers Health and Rehabilitation Center, LLCOrganization5% or Greater Direct Ownership Interest—10/01/2002
Bork, MatthewIndividualOperational/Managerial ControlNOT APPLICABLE01/29/2007
Brown, PennyIndividualOperational/Managerial ControlNOT APPLICABLE06/25/2025
Calcutt, JosephIndividualCorporate OfficerNOT APPLICABLE06/25/2025
Calcutt, JosephIndividualADP of the SNFNOT APPLICABLE06/25/2025
Liberty Healthcare Management INCOrganizationOperational/Managerial ControlNOT APPLICABLE10/01/2002
Long Term Care Management Services LLCOrganizationADP of the SNFNOT APPLICABLE06/25/2025
McNeill, JohnIndividualCorporate DirectorNOT APPLICABLE12/15/2005
McNeill, RobertIndividualTrustee of the SNFNOT APPLICABLE06/25/2025
McNeill, RonaldIndividualCorporate DirectorNOT APPLICABLE12/15/2005
Miller, RobertIndividualCorporate DirectorNOT APPLICABLE09/01/2024
Miller, RobertIndividualOperational/Managerial ControlNOT APPLICABLE09/01/2024
Miller, RobertIndividualADP of the SNFNOT APPLICABLE06/25/2025
Oliver, AnnaIndividualTrustee of the SNFNOT APPLICABLE06/25/2025
Purvis, JennyIndividualTrustee of the SNFNOT APPLICABLE06/25/2025
Severa, JeffreyIndividualOperational/Managerial ControlNOT APPLICABLE06/25/2025

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Windsor Rehabilitation and Healthcare Center0.1 miWindsor, NC★☆☆☆☆1/5abuse
The Carrolton of Plymouth13.6 miPlymouth, NC★★★☆☆3/5
Chowan River Nursing and Rehabilitation Center19.5 miEdenton, NC★★★★☆4/5

Compare this facility with the 3 closest →

All facilities in Windsor →

Facility data as of CMS processing date 2026-08-01. CCN 345404.

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