Zarrow Pointe
2025 East 71st Street, Tulsa, OK 74136 · Tulsa County · 62 certified beds · avg 59 residents/day · certified since Nov 15, 2011
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 19, 2025 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 16, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 19, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 25, 2025 (Past Non-Compliance)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 19, 2025 | ▲ G · Actual harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| May 19, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 19, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 5, 2024 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 24, 2023 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 24, 2023 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 24, 2023 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 24, 2023 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 24, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 24, 2023 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Feb 24, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | E |
| 2024 | 7 | 0 | E |
| 2025 | 5 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,278.
| Date | Type | Amount / length |
|---|---|---|
| May 19, 2025 | Fine | $8,278 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.32 | 4.58 | 3.95 | top 2% in Oklahoma; top 3% in the U.S. |
| Registered Nurse hours | 0.76 | 0.41 | 0.69 | top 6% in Oklahoma; top 31% in the U.S. |
| Weekend total nurse staffing | 5.65 | 4.16 | 3.50 | top 4% in Oklahoma; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.41 | 0.28 | 0.48 | top 13% in Oklahoma; top 46% in the U.S. |
| Total nursing staff turnover (%) | 41.0 | 55.5 | 45.8 | top 16% in Oklahoma; top 39% in the U.S. |
| RN turnover (%) | 41.7 | 53.6 | 42.9 | top 34% in Oklahoma; top 50% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.57, RN 0.66, weekend 4.98. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| The Tulsa Jewish Community Retirement and Health Care Center INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 07/01/2020 |
| Adelson, David | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/30/2023 |
| Adelson, David | Individual | Corporate Director | NOT APPLICABLE | 04/30/2023 |
| Bumgarner, Leslie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/14/2020 |
| Bumgarner, Leslie | Individual | Corporate Director | NOT APPLICABLE | 06/14/2020 |
| Bumgarner, Leslie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2020 |
| Burnstein, Daniel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/30/2023 |
| Burnstein, Daniel | Individual | Corporate Director | NOT APPLICABLE | 04/30/2023 |
| Burnstein, Irene | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2011 |
| Burnstein, Irene | Individual | Corporate Director | NOT APPLICABLE | 07/01/2011 |
| Carment, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2008 |
| Carment, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2008 |
| Carment, John | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2008 |
| Cash, Sharon | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/14/2020 |
| Cash, Sharon | Individual | Corporate Director | NOT APPLICABLE | 06/14/2020 |
| Clayman, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/28/2024 |
| Clayman, John | Individual | Corporate Director | NOT APPLICABLE | 04/28/2024 |
| Coretz, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/27/2014 |
| Coretz, Robert | Individual | Corporate Director | NOT APPLICABLE | 04/27/2014 |
| Coretz, Tyler | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/27/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ambassador Manor Nursing Center | 1.2 mi | Tulsa, OK | ★★☆☆☆ | 2/5 | |
| The Villages at Southern Hills | 1.7 mi | Tulsa, OK | ★★★★★ | 5/5 | |
| University Village Retirement Community | 2.0 mi | Tulsa, OK | ★★★★☆ | 3/5 | |
| Colonial Manor Nursing Home | 2.1 mi | Tulsa, OK | ★★★★☆ | 3/5 | |
| Grace Skilled Nursing and Therapy Jenks | 2.4 mi | Jenks, OK | ★★☆☆☆ | 2/5 | |
| Covenant Living at Inverness | 2.8 mi | Tulsa, OK | ★★★★★ | 5/5 | |
| Southern Hills Rehabilitation Center | 3.5 mi | Tulsa, OK | ★★★☆☆ | 3/5 | |
| Montereau, INC. | 3.8 mi | Tulsa, OK | ★★★☆☆ | 3/5 | |
| Sherwood Manor Nursing Home | 4.0 mi | Tulsa, OK | ★★☆☆☆ | 2/5 | |
| Tulsa Center for Rehabilitation and Healthcare | 4.1 mi | Tulsa, OK | ★★☆☆☆ | 4/5 | |
| Oklahoma Memory Care Institute | 4.8 mi | Tulsa, OK | ★★☆☆☆ | 2/5 | |
| Trinity Woods, INC. | 4.8 mi | Tulsa, OK | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 375547.