Massachusetts ›Norwell

Southwood at Norwell Nursing Ctr

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501 Cordwainer Drive, Norwell, MA 02061 (opens Google Maps) · Plymouth County · (781) 982-7450· 142 certified beds · avg 121 residents/day · certified since Oct 28, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Jan 2, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.56
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. F-0695

  2. D · Potential for more than minimal harm, isolated

    The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

  3. E · Potential for more than minimal harm, pattern

    The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Sep 29, 2023E · Potential for more than minimal harm, patternThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Sep 29, 2023E · Potential for more than minimal harm, patternThe facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740
Sep 29, 2023E · Potential for more than minimal harm, patternThe facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919
Sep 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Sep 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Sep 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Sep 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Sep 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 8
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202380E
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.56
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.81
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.08
Massachusetts average: 3.51
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMassachusetts avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.563.893.95top 15% in Massachusetts; top 21% in the U.S.
Registered Nurse hours0.810.650.69top 17% in Massachusetts; top 26% in the U.S.
Weekend total nurse staffing4.083.513.50top 15% in Massachusetts; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)0.480.460.48top 33% in Massachusetts; top 36% in the U.S.
Total nursing staff turnover (%)28.738.245.8top 22% in Massachusetts; top 12% in the U.S.
RN turnover (%)47.842.642.9bottom 37% in Massachusetts; bottom 39% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.71, weekend 3.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Southwood at Norwell Nursing Ctr. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Owner / managerTypeRoleStakeSince
Starr, RichardIndividual5% or Greater Direct Ownership Interest100%01/02/1986
Southwood at Norwell Nursing CenterOrganizationLimited Partnership InterestNOT APPLICABLE05/19/1992
Southwood at Norwell Nursing Center, INC.OrganizationGeneral Partnership InterestNOT APPLICABLE05/19/1992
Starr Healthgroup, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE05/19/1992
Starr, LindseyIndividualOperational/Managerial ControlNOT APPLICABLE05/04/2009
Starr, RichardIndividualOperational/Managerial ControlNOT APPLICABLE05/19/1992

All 6 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
  • "What mental health services do you provide on-site, and who delivers them?"
  • "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
  • "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 76 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Royal Norwell Nursing & Rehabilitation Center LLC0.9 miNorwell, MA★★★☆☆3/5
Queen Anne Nursing Home, INC1.5 miHingham, MA★★★★★5/5
Linden Ponds2.5 miHingham, MA★★★★☆3/5
Webster Park Rehabilitation and Healthcare Center2.8 miRockland, MA★★★★★4/5
Southshore Health Care Center3.0 miRockland, MA★☆☆☆☆1/5
Dwyer Home3.4 miWeymouth, MA★★★★★5/5
Care One at Weymouth3.8 miWeymouth, MA★★☆☆☆2/5
Colony Center for Health and Rehabilitation5.6 miAbington, MA★☆☆☆☆1/5
Pope Nursing Home5.8 miWeymouth, MA★★☆☆☆2/5
Alliance Health at Braintree6.0 miBraintree, MA★★★★★5/5
Royal Braintree Nursing and Rehabilitation Center6.0 miBraintree, MA★★☆☆☆2/5
Harbor House Nursing & Rehabilitation Center6.2 miHingham, MA★★★★☆4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Plymouth, MA — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Norwell →

Facility data as of CMS processing date 2026-08-01. CCN 225597.

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