Lakeview Terrace Rehab and Health Care Center

Name: Lakeview Terrace Rehab and Health Care Center
Address: 110 LODGE TERRACE DR, Altoona, FL, 32702, US
Telephone: 3526692133

110 Lodge Terrace Dr, Altoona, FL 32702 · Lake County · 40 certified beds · avg 29 residents/day · certified since Jun 28, 2005

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

8.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 2, 2025	F · Potential for harm, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Oct 2, 2025	F · Potential for harm, facility-wide	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Oct 2, 2025	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Oct 2, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 2, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Oct 2, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 10, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 10, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 10, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 10, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2023	1	D
2024	4	E
2025	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	8.25	4.03	3.95	top 1% in Florida; top 1% in the U.S.
Registered Nurse hours	0.95	0.76	0.69	top 22% in Florida; top 18% in the U.S.
Weekend total nurse staffing	7.25	3.68	3.50	top 1% in Florida; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.82	0.53	0.48	top 14% in Florida; top 11% in the U.S.
Total nursing staff turnover (%)	27.6	41.4	45.8	top 18% in Florida; top 10% in the U.S.
RN turnover (%)	28.6	46.0	42.9	top 17% in Florida; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.48, RN 0.86, weekend 6.58. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Clark, Lowell	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2018
Dsi Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/2016
Dsi Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/28/2025
Folk, Amber	Individual	Corporate Director	NOT APPLICABLE	06/16/2021
Frisbie, Tammi	Individual	Operational/Managerial Control	NOT APPLICABLE	09/15/2021
Frisbie, Tammi	Individual	ADP of the SNF	NOT APPLICABLE	07/28/2025
Hamrick, Jonathan	Individual	Corporate Director	NOT APPLICABLE	03/21/2018
Koromilas, Shannon	Individual	Corporate Director	NOT APPLICABLE	12/20/2017
Payton, Donald	Individual	Corporate Director	NOT APPLICABLE	06/15/2022
Schultz, Gregory	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2023
Schultz, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2023
Schultz, Kenneth	Individual	Corporate Officer	NOT APPLICABLE	12/16/2004
Seay, Raleigh	Individual	Corporate Director	NOT APPLICABLE	06/16/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"Does your admission agreement include an arbitration clause, and is signing it optional?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Bayview Center	8.1 mi	Eustis, FL	★★★★★	4/5
Lake Eustis Healthcare and Rehabilitation Center	8.3 mi	Eustis, FL	★★☆☆☆	1/5
Ruleme Center	9.7 mi	Eustis, FL	★★★★☆	3/5
Edgewater at Waterman Village	9.8 mi	Mount Dora, FL	★★★★☆	3/5
Solaris Healthcare Waterman	10.2 mi	Tavares, FL	★★★★★	4/5
Avante at Mt Dora, INC	10.7 mi	Mount Dora, FL	★★★☆☆	3/5
Chatham Glen Healthcare and Rehabilitation Center	16.4 mi	The Villages, FL	★★★★★	4/5
Lake Port Square Health Center	16.5 mi	Leesburg, FL	★★★☆☆	3/5
Villages Healthcare and Rehabilitation Center, the	16.6 mi	Lady Lake, FL	★★☆☆☆	2/5
North Campus Rehabilitation and Nursing Center	16.6 mi	Leesburg, FL	★★★★☆	3/5
South Campus Care Center and Rehab	16.8 mi	Leesburg, FL	★★★☆☆	3/5
Lady Lake Specialty Care Center and Rehab	16.9 mi	Lady Lake, FL	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 106068.

The Care File

Visit checklist — Lakeview Terrace Rehab and Health Care Center

110 Lodge Terrace Dr, Altoona, FL 32702 · 3526692133

Health inspection rating 2/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "Does your admission agreement include an arbitration clause, and is signing it optional?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106068 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)