Silvercrest
144 45 87th Avenue, Jamaica, NY 11435 · Queens County · 320 certified beds · avg 292 residents/day · certified since Dec 26, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Feb 21, 2025 · F-0678 · triggered by a complaint
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Feb 14, 2025 (Past Non-Compliance)
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 21, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint |
| Dec 19, 2024 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Dec 19, 2024 | E · Potential for harm, repeated | The facility did not properly protect the personal money residents deposited with it for safekeeping. |
| Dec 19, 2024 | E · Potential for harm, repeated | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. |
| Dec 19, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint |
| Dec 6, 2022 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Dec 6, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 6, 2022 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 22, 2020 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 1 | 0 | D |
| 2022 | 3 | 0 | D |
| 2024 | 11 | 0 | F |
| 2025 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $24,850.
| Date | Type | Amount / length |
|---|---|---|
| Feb 21, 2025 | Fine | $24,850 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.96 | 3.58 | 3.95 | bottom 23% in New York; bottom 13% in the U.S. |
| Registered Nurse hours | 0.83 | 0.68 | 0.69 | top 19% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 2.79 | 3.13 | 3.50 | bottom 38% in New York; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.98 | 0.48 | 0.48 | top 7% in New York; top 6% in the U.S. |
| Total nursing staff turnover (%) | 19.3 | 40.3 | 45.8 | top 4% in New York; top 2% in the U.S. |
| RN turnover (%) | 17.0 | 39.8 | 42.9 | top 7% in New York; top 11% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.93, RN 1.10, weekend 3.70. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cote-Taylor, Anne | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Evans, Richard | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Ienuso, Joseph | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Malatyali, Burak | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Mills, Stephen | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Mucaria, Jaclyn | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Nemnom, Elias | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/01/2015 |
| Nemnom, Elias | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2017 |
| O'Toole, Nancy | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Palumbo, William | Individual | Corporate Officer | NOT APPLICABLE | 05/03/2021 |
| Perez, Cesar | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Peruggi, Regina | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Rodrigues, Lucan | Individual | Corporate Officer | NOT APPLICABLE | 05/25/2020 |
| Tretola, Michael | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2011 |
| Tretola, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2011 |
| Westervelt, Karen | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "How is residents' personal money protected and tracked, and how can families review the account statements?"
- "How can my family member make private phone or video calls, and can we see where?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "How do you manage residents' personal funds, and how often do families receive an accounting?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jamaica Hospital Nursing Home Co INC | 0.4 mi | Jamaica, NY | ★★★★★ | 4/5 | |
| Margaret Tietz Center for Nursing Care INC | 1.4 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Highland Care Center | 1.4 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Hillside Manor Rehab & Extended Care Center | 1.4 mi | Jamaica Estates, NY | ★★☆☆☆ | 2/5 | |
| Chapin Home for the Aging | 1.4 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Nys Veterans Home in Nyc | 2.1 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Meadow Park Rehabilitation and Health Center LLC | 2.1 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Hollis Park Manor Nursing Home | 2.5 mi | Hollis, NY | ★★★★★ | 5/5 | |
| Holliswood Center for Rehabilitation and Healthcar | 2.5 mi | Hollis, NY | ★★☆☆☆ | 2/5 | |
| Forest Hills Care Center | 2.6 mi | Forest Hills, NY | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335724.