Highland Care Center

Name: Highland Care Center
Address: 91 31 175th Street, Jamaica, NY, 11432, US
Telephone: 7186576363

91 31 175th Street, Jamaica, NY 11432 · Queens County · 320 certified beds · avg 311 residents/day · certified since May 1, 1976

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.94

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 28, 2026	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Apr 28, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 6, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 6, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Feb 6, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 6, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Dec 21, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 21, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 2).

Year	Citations	Worst severity that year
2021	7	F
2024	4	D
2026	2	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.94	3.58	3.95	bottom 21% in New York; bottom 12% in the U.S.
Registered Nurse hours	0.41	0.68	0.69	bottom 17% in New York; bottom 24% in the U.S.
Weekend total nurse staffing	2.57	3.13	3.50	bottom 20% in New York; bottom 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.48	0.48	bottom 33% in New York; bottom 26% in the U.S.
Total nursing staff turnover (%)	25.9	40.3	45.8	top 16% in New York; top 8% in the U.S.
RN turnover (%)	38.9	39.8	42.9	bottom 48% in New York; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.98, RN 0.42, weekend 2.61. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Lichtschein, David	Individual	5% or Greater Direct Ownership Interest	23%	04/16/2016
Non MRTL Tr Uw Milton Ostreicher	Organization	5% or Greater Direct Ownership Interest	12%	05/10/2022
Ostreicher, Adam	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Jaclyn	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Lara	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Marc	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Rebecca	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Uw Milton Ostreicher MRTL Tr	Organization	5% or Greater Direct Ownership Interest	11%	05/10/2022
Kret, Daniel	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you manage residents' personal funds, and how often do families receive an accounting?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Margaret Tietz Center for Nursing Care INC	0.0 mi	Jamaica, NY	★★★★★	5/5
Hillside Manor Rehab & Extended Care Center	0.0 mi	Jamaica Estates, NY	★★☆☆☆	2/5
Chapin Home for the Aging	0.0 mi	Jamaica, NY	★★★★★	5/5
Meadow Park Rehabilitation and Health Center LLC	1.0 mi	Flushing, NY	★★★★★	4/5
Hollis Park Manor Nursing Home	1.4 mi	Hollis, NY	★★★★★	5/5
Holliswood Center for Rehabilitation and Healthcar	1.4 mi	Hollis, NY	★★☆☆☆	2/5
Silvercrest	1.4 mi	Jamaica, NY	★★☆☆☆	2/5
Jamaica Hospital Nursing Home Co INC	1.6 mi	Jamaica, NY	★★★★★	4/5
Nys Veterans Home in Nyc	2.0 mi	Jamaica, NY	★★★★☆	4/5
Windsor Park Rehab & Nursing Center	2.5 mi	Queens Village, NY	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Jamaica →

Facility data as of CMS processing date 2026-08-01. CCN 335505.

The Care File

Visit checklist — Highland Care Center

91 31 175th Street, Jamaica, NY 11432 · 7186576363

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335505 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)