Union Plaza Care Center

Name: Union Plaza Care Center
Address: 33 23 Union Street, Flushing, NY, 11354, US
Telephone: 7186700700

33 23 Union Street, Flushing, NY 11354 · Queens County · 280 certified beds · avg 263 residents/day · certified since Aug 28, 1996

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.91

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 28, 2024	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 28, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 28, 2024	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Mar 28, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 11, 2020	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 11, 2020	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Mar 11, 2020	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Worst severity that year
2020	3	E
2023	1	D
2024	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.91	3.58	3.95	bottom 20% in New York; bottom 11% in the U.S.
Registered Nurse hours	0.49	0.68	0.69	bottom 34% in New York; bottom 37% in the U.S.
Weekend total nurse staffing	2.65	3.13	3.50	bottom 26% in New York; bottom 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.48	0.48	bottom 41% in New York; bottom 34% in the U.S.
Total nursing staff turnover (%)	29.5	40.3	45.8	top 28% in New York; top 13% in the U.S.
RN turnover (%)	31.7	39.8	42.9	top 35% in New York; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.19, RN 0.54, weekend 2.90. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Friedman, Esther	Individual	Direct Ownership Interest	NOT APPLICABLE	12/03/2018
Goldberg, Ayelet	Individual	Direct Ownership Interest	NOT APPLICABLE	12/31/2023
Neuman, William	Individual	5% or Greater Direct Ownership Interest	8%	08/26/1996
Pelman, Jonathan	Individual	Direct Ownership Interest	NOT APPLICABLE	12/31/2023
Pelman, Simon	Individual	Direct Ownership Interest	NOT APPLICABLE	08/26/1996
Weiss, Chana	Individual	5% or Greater Direct Ownership Interest	8%	08/26/1996
Friedman, Esther	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/26/1996
Friedman, Esther	Individual	Operational/Managerial Control	NOT APPLICABLE	12/03/2018
Goldberg, Ayelet	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2023
Pelman, Jonathan	Individual	Corporate Director	NOT APPLICABLE	12/31/2023
Pelman, Jonathan	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2023
Pelman, Simon	Individual	Corporate Director	NOT APPLICABLE	08/26/1996
Pelman, Simon	Individual	Operational/Managerial Control	NOT APPLICABLE	08/26/1996

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Waterview Nursing Care Center	0.0 mi	Flushing, NY	★★★☆☆	3/5
Woodcrest Rehab & Residential H C Center, L L C	0.0 mi	Flushing, NY	★★★☆☆	3/5
Cliffside Rehab & Residential Health Care Center	0.0 mi	Flushing, NY	★★★★☆	4/5
Cypress Garden Center for Nursing and Rehabilitati	0.0 mi	Flushing, NY	★★★★★	4/5
Sapphire Center for Rehabilitation & Nursing of Ce	0.3 mi	Flushing, NY	★★☆☆☆	1/5
The Pavilion at Queens for Rehabilitation & Nursin	0.4 mi	Flushing, NY	★★★☆☆	2/5
Long Island Care Center INC	0.5 mi	Flushing, NY	★★★★★	4/5
Elmhurst Care Center, INC,	0.5 mi	East Elmhurst, NY	★★★★☆	4/5
Franklin Center for Rehabilitation and Nursing	1.1 mi	Flushing, NY	★★★☆☆	3/5
Bridge View Nursing Home	1.2 mi	Whitestone, NY	★★★★☆	4/5
The Grand Rehabilitation and Nursing at Queens	1.3 mi	Whitesone, NY	★★★★☆	4/5
Park Terrace Care Center	1.9 mi	Corona, NY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 335799.

The Care File

Visit checklist — Union Plaza Care Center

33 23 Union Street, Flushing, NY 11354 · 7186700700

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335799 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)