Hillside Manor Rehab & Extended Care Center
182 15 Hillside Avenue, Jamaica Estates, NY 11432 · Queens County · 400 certified beds · avg 381 residents/day · certified since Dec 22, 1975
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Sep 30, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 6, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 30, 2024 · F-0610 · triggered by a complaint
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 6, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 16, 2025 | D · Potential for harm, one-off | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint |
| Mar 31, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 30, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 30, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Sep 30, 2024 | D · Potential for harm, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 19, 2021 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 19, 2021 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 19, 2021 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Oct 19, 2021 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 19, 2021 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Oct 19, 2021 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 6 | 0 | F |
| 2023 | 5 | 0 | D |
| 2024 | 3 | 2 | J ▲ |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $34,947.
| Date | Type | Amount / length |
|---|---|---|
| Sep 30, 2024 | Fine | $34,947 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.37 | 3.58 | 3.95 | bottom 47% in New York; bottom 30% in the U.S. |
| Registered Nurse hours | 0.75 | 0.68 | 0.69 | top 26% in New York; top 31% in the U.S. |
| Weekend total nurse staffing | 3.05 | 3.13 | 3.50 | top 46% in New York; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.48 | 0.48 | top 23% in New York; top 24% in the U.S. |
| Total nursing staff turnover (%) | 26.5 | 40.3 | 45.8 | top 18% in New York; top 9% in the U.S. |
| RN turnover (%) | 34.8 | 39.8 | 42.9 | top 44% in New York; top 38% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.75, weekend 3.05. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Dicker, Meryl | Individual | 5% or Greater Direct Ownership Interest | 80% | 09/27/2012 |
| Wissmann, Douglas | Individual | 5% or Greater Direct Ownership Interest | 13% | 09/27/2012 |
| Bowne Associates, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/1972 |
| Dicker, Meryl | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/27/2012 |
| Dicker, Meryl | Individual | ADP of the SNF | NOT APPLICABLE | 09/27/2012 |
| Estate of Marcia Trupin | Organization | ADP of the SNF | NOT APPLICABLE | 01/07/1972 |
| Floral Park Medical PC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
| Hariharan, Gayathri | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/31/2024 |
| Hariharan, Gayathri | Individual | ADP of the SNF | NOT APPLICABLE | 12/31/2024 |
| HMM & Co., LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2007 |
| Jackson, Jeffrey | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2019 |
| Jackson, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2019 |
| Pandya, Himanshu | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/17/2011 |
| Pandya, Himanshu | Individual | ADP of the SNF | NOT APPLICABLE | 10/17/2011 |
| S&J Management II, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Wissmann, Douglas | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/27/2012 |
| Wissmann, Douglas | Individual | ADP of the SNF | NOT APPLICABLE | 09/27/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Margaret Tietz Center for Nursing Care INC | 0.0 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Highland Care Center | 0.0 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Chapin Home for the Aging | 0.0 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Meadow Park Rehabilitation and Health Center LLC | 1.0 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Hollis Park Manor Nursing Home | 1.4 mi | Hollis, NY | ★★★★★ | 5/5 | |
| Holliswood Center for Rehabilitation and Healthcar | 1.4 mi | Hollis, NY | ★★☆☆☆ | 2/5 | |
| Silvercrest | 1.4 mi | Jamaica, NY | ★★☆☆☆ | 2/5 | |
| Jamaica Hospital Nursing Home Co INC | 1.6 mi | Jamaica, NY | ★★★★★ | 4/5 | |
| Nys Veterans Home in Nyc | 2.0 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Windsor Park Rehab & Nursing Center | 2.5 mi | Queens Village, NY | ★★☆☆☆ | 1/5 | |
| Forest Hills Care Center | 3.0 mi | Forest Hills, NY | ★★★★☆ | 3/5 | |
| Fairview Nursing Care Center INC. | 3.0 mi | Forest Hills, NY | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335531.