Windsor Park Rehab & Nursing Center
212 40 Hillside Avenue, Queens Village, NY 11427 · Queens County · 70 certified beds · avg 62 residents/day · certified since Jul 13, 1967
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Jun 30, 2024 · F-0550 · triggered by a complaint
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Why it matters: Being treated without dignity harms a resident's self-worth, mental health, and overall quality of life.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 30, 2024 · F-0561 · triggered by a complaint
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Why it matters: Losing everyday choices makes residents feel powerless in their own home.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 30, 2024 · F-0578 · triggered by a complaint
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 30, 2024 · F-0603 · triggered by a complaint
The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment.
Why it matters: Forced isolation is emotionally harmful and can hide neglect or abuse from view.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 30, 2024 · F-0604 · triggered by a complaint
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Why it matters: Unneeded restraints can cause injuries, muscle loss, and deep emotional distress.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 3, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 3, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 30, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Jun 30, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| Jun 30, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint |
| Jun 30, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment. · from a complaint |
| Jun 30, 2024 | ▲ K · Immediate jeopardy, repeated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint |
| Jun 30, 2024 | F · Potential for harm, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Jun 30, 2024 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Jun 30, 2024 | E · Potential for harm, repeated | The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. · from a complaint |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Oct 24, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 11 | 5 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $306,240.
| Date | Type | Amount / length |
|---|---|---|
| Jun 30, 2024 | Fine | $306,240 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.54 | 3.58 | 3.95 | top 11% in New York; top 22% in the U.S. |
| Registered Nurse hours | 1.20 | 0.68 | 0.69 | top 6% in New York; top 10% in the U.S. |
| Weekend total nurse staffing | 4.07 | 3.13 | 3.50 | top 9% in New York; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.77 | 0.48 | 0.48 | top 13% in New York; top 13% in the U.S. |
| Total nursing staff turnover (%) | 19.4 | 40.3 | 45.8 | top 5% in New York; top 2% in the U.S. |
| RN turnover (%) | 20.0 | 39.8 | 42.9 | top 9% in New York; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 1.06, weekend 3.62. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Estate of Zvi Kupfer | Organization | 5% or Greater Direct Ownership Interest | 10% | 12/04/2021 |
| Kupfer, Joyce | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/01/1986 |
| Landa, David | Individual | 5% or Greater Direct Ownership Interest | 29% | 06/01/1986 |
| Re, Robert | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/01/1986 |
| Rubin, Susan | Individual | 5% or Greater Direct Ownership Interest | 15% | 10/01/2010 |
| Salamon, Menajem | Individual | 5% or Greater Direct Ownership Interest | 8% | 01/01/2022 |
| Salamon, Tirtza | Individual | 5% or Greater Direct Ownership Interest | 6% | 09/19/2023 |
| Unger, Kevin | Individual | 5% or Greater Direct Ownership Interest | 5% | 10/01/2010 |
| Unger, Todd | Individual | 5% or Greater Direct Ownership Interest | 5% | 10/01/2010 |
| Gewirtz, Jonathan | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/15/2014 |
| Gewirtz, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Gewirtz, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Goldman-Abramchik, David | Individual | General Partnership Interest | NOT APPLICABLE | 09/19/2023 |
| Landa, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/1986 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hollis Park Manor Nursing Home | 1.3 mi | Hollis, NY | ★★★★★ | 5/5 | |
| Holliswood Center for Rehabilitation and Healthcar | 1.3 mi | Hollis, NY | ★★☆☆☆ | 2/5 | |
| Queen of Peace Residence | 1.7 mi | Queens Village, NY | ★★★★★ | 4/5 | |
| New Glen Oaks Nursing Home, INC | 2.4 mi | Glen Oaks, NY | ★★★☆☆ | 3/5 | |
| Little Neck Care Center | 2.5 mi | Little Neck, NY | ★★☆☆☆ | 1/5 | |
| Margaret Tietz Center for Nursing Care INC | 2.5 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Highland Care Center | 2.5 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Hillside Manor Rehab & Extended Care Center | 2.5 mi | Jamaica Estates, NY | ★★☆☆☆ | 2/5 | |
| Chapin Home for the Aging | 2.5 mi | Jamaica, NY | ★★★★★ | 5/5 | |
| Meadow Park Rehabilitation and Health Center LLC | 2.6 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Nys Veterans Home in Nyc | 2.7 mi | Jamaica, NY | ★★★★☆ | 4/5 | |
| Parker Jewish Institute for Health Care & Rehab | 2.8 mi | New Hyde Park, NY | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335155.