Jesse Helms Nursing Center
1411 Dove Street, Monroe, NC 28111 · Union County · 70 certified beds · avg 62 residents/day · certified since Jun 18, 1973
Part of chain: ATRIUM HEALTH (5 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Dec 15, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 15, 2022 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Dec 15, 2022 | B · Minimal risk, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.06 | 4.01 | 3.95 | top 29% in North Carolina; top 37% in the U.S. |
| Registered Nurse hours | 0.41 | 0.64 | 0.69 | bottom 28% in North Carolina; bottom 24% in the U.S. |
| Weekend total nurse staffing | 3.83 | 3.56 | 3.50 | top 23% in North Carolina; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.41 | 0.48 | top 45% in North Carolina; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 41.0 | 49.0 | 45.8 | top 31% in North Carolina; top 39% in the U.S. |
| RN turnover (%) | 50.0 | 45.7 | 42.9 | bottom 45% in North Carolina; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.95, RN 0.40, weekend 3.73. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advocate Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/02/2022 |
| Advocate Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/22/2025 |
| Atrium Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/09/2020 |
| Atrium Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/22/2025 |
| Ball, Rodney | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/30/2023 |
| Ball, Rodney | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2023 |
| Ball, Rodney | Individual | Trustee of the SNF | NOT APPLICABLE | 08/30/2023 |
| Broad River Rehabilitation | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2023 |
| Broad River Rehabilitation | Organization | ADP of the SNF | NOT APPLICABLE | 05/05/2025 |
| Haynes, Kenneth | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| Haynes, Kenneth | Individual | Corporate Officer | NOT APPLICABLE | 12/20/2019 |
| Haynes, Kenneth | Individual | Trustee of the SNF | NOT APPLICABLE | 06/21/2019 |
| Pro Diversity Partners, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2021 |
| Pro Diversity Partners, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/22/2025 |
| Rissmiller, Scott | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| Rissmiller, Scott | Individual | Trustee of the SNF | NOT APPLICABLE | 06/21/2019 |
| Saeed, Maryam | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2024 |
| Saeed, Maryam | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2024 |
| Scotland, Linden | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/15/2021 |
| Scotland, Linden | Individual | ADP of the SNF | NOT APPLICABLE | 02/15/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Monroe Rehabilitation Center | 0.6 mi | Monroe, NC | ★★☆☆☆ | 2/5 | abuse |
| Stratford Manor Health & Rehab | 1.6 mi | Monroe, NC | ★★★☆☆ | 4/5 | |
| Pruitthealth-Union Pointe | 3.9 mi | Monroe, NC | ★☆☆☆☆ | 1/5 | |
| Autumn Care of Marshville | 8.7 mi | Marshville, NC | ★☆☆☆☆ | 2/5 | |
| Lake Park Nursing and Rehabilitation Center | 9.3 mi | Indian Trail, NC | ★★★★☆ | 3/5 | |
| White Oak of Waxhaw | 12.4 mi | Waxhaw, NC | ★★★★★ | 5/5 | |
| Royal Park Rehabilitation & Health Center | 13.5 mi | Matthews, NC | ★★☆☆☆ | 2/5 | |
| Willowbrooke Court SC Ctr at Matthews Glen | 13.5 mi | Matthews, NC | ★★★★★ | 4/5 | |
| Matthews Health & Rehab Center | 15.1 mi | Matthews, NC | ★★☆☆☆ | 2/5 | |
| Clear Creek Nursing & Rehabilitation Center | 17.6 mi | Mint Hill, NC | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 345097.