Rome Memorial Hospital, INC - R H C F

1500 North James Street, Rome, NY 13440 (opens Google Maps) · Oneida County · (315) 338-7318· 80 certified beds · avg 77 residents/day · certified since Nov 1, 1976 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Jan 8, 2025

Serious findings on record

Fines, last 3 years

4.33

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

Jul 2, 2026D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
Jan 8, 2025D · Potential for more than minimal harm, isolated
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
Jan 8, 2025D · Potential for more than minimal harm, isolated
The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. F-0638

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jul 2, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 8, 2025	D · Potential for more than minimal harm, isolated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580
Jan 8, 2025	D · Potential for more than minimal harm, isolated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638
Apr 14, 2023	E · Potential for more than minimal harm, pattern	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
Apr 14, 2023	D · Potential for more than minimal harm, isolated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600
Apr 14, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Apr 14, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Apr 14, 2023	D · Potential for more than minimal harm, isolated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726
Apr 14, 2023	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Apr 15, 2021	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 15, 2021	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2021

2023

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2021	2	E
2023	6	E
2025	2	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityNew York averageU.S. average

Total nurse staffing (hours per resident per day)

4.33

3.58

3.95

Registered Nurse hours

0.74

0.68

0.69

Weekend total nurse staffing

3.74

3.13

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.33	3.58	3.95	top 17% in New York; top 28% in the U.S.
Registered Nurse hours	0.74	0.68	0.69	top 28% in New York; top 33% in the U.S.
Weekend total nurse staffing	3.74	3.13	3.50	top 17% in New York; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.48	0.48	bottom 36% in New York; bottom 29% in the U.S.
Total nursing staff turnover (%)	48.9	40.3	45.8	bottom 28% in New York; bottom 40% in the U.S.
RN turnover (%)	58.3	39.8	42.9	bottom 15% in New York; bottom 24% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.67, weekend 3.39.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.92 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Rome Memorial Hospital, INC - R H C F. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Rowlands, Dewey	Individual	5% or Greater Indirect Ownership Interest	5%	12/09/2015
Burns, Darlene	Individual	Corporate Director	NOT APPLICABLE	03/29/2016
Czyz, Anne Marie	Individual	Corporate Officer	NOT APPLICABLE	03/01/2021
Desai, Ankur	Individual	Corporate Director	NOT APPLICABLE	04/28/2009
Finster, Valerie	Individual	Corporate Director	NOT APPLICABLE	11/01/2021
Grow Denton, Julie	Individual	Corporate Director	NOT APPLICABLE	01/11/2011
Grunder, Kristin	Individual	Corporate Director	NOT APPLICABLE	10/24/2017
Hanson, Donald	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Kaplan Felice, Lori	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Nolan, David	Individual	Corporate Director	NOT APPLICABLE	09/01/2005
O-Shaughnessy, Ryan	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Reese, Lynn	Individual	Corporate Director	NOT APPLICABLE	09/01/1995
Restivo, John	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Rowlands, Dewey	Individual	Corporate Director	NOT APPLICABLE	08/18/2015
Rowlands, Dewey	Individual	Operational/Managerial Control	NOT APPLICABLE	08/18/2015
Thompson, Ryan	Individual	Corporate Officer	NOT APPLICABLE	03/15/2020

All 16 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you track that every resident's quarterly assessment happens on time?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 16 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bethany Gardens Skilled Living Center	0.6 mi	Rome, NY	★★★★☆	4/5
The Grand Rehabilitation and Nursing at Rome	0.7 mi	Rome, NY	★☆☆☆☆	1/5
Colonial Park Rehabilitation and Nursing Center	1.0 mi	Rome, NY	★☆☆☆☆	2/5
Betsy Ross Rehabilitation Center, INC	1.1 mi	Rome, NY	★☆☆☆☆	3/5
Trustees of Eastern Star Hall & Home of the N Y S	7.6 mi	Oriskany, NY	★☆☆☆☆	2/5
Presbyterian Home for Central New York INC	11.9 mi	New Hartford, NY	★☆☆☆☆	2/5
Katherine Luther Residential HLTH Care & Rehab	12.6 mi	Clinton, NY	★☆☆☆☆	1/5
MVHS Rehabilitation and Nursing Center	12.6 mi	Utica, NY	★★★☆☆	3/5
Utica Rehabilitation & Nursing Center	13.4 mi	Utica, NY	★☆☆☆☆	1/5
The Grand Rehabilitation and Nursing at Utica	13.4 mi	Utica, NY	★☆☆☆☆	1/5	SFF
The Pines at Utica Center for Nursing and Rehab	13.7 mi	Utica, NY	★☆☆☆☆	2/5
Oneida Center for Rehabilitation and Nursing	13.8 mi	Utica, NY	★☆☆☆☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Oneida, NY — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Sunset Nursing and Rehabilitation Center, INC — Boonville, NY · overall 1/5abuseSFF
Waterville Residential Care Center — Waterville, NY · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rome →

Facility data as of CMS processing date 2026-08-01. CCN 335563.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Rome Memorial Hospital, INC - R H C F

1500 North James Street, Rome, NY 13440 · (315) 338-7318

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335563 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)