Riviera Palms Rehabilitation Center

Name: Riviera Palms Rehabilitation Center
Address: 926 HABEN BLVD, Palmetto, FL, 34221, US
Telephone: 9417220553

926 Haben Blvd, Palmetto, FL 34221 · Manatee County · 120 certified beds · avg 109 residents/day · certified since Mar 7, 1988

Abuse citation flag (CMS)

Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

1/5

Health inspection rating (on-site)

Serious findings on record

$181,100

Fines, last 3 years

4.08

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 5, 2025 · F-0600

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jul 4, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · Jun 5, 2025 · F-0726

The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.

Corrected: Jul 4, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 5, 2025	▲ J · Immediate jeopardy, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Jun 5, 2025	▲ J · Immediate jeopardy, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 5, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 26, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 14, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 14, 2021	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 14, 2021	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 14, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 14, 2021	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Year	Citations	Serious (G–L)	Worst severity that year
2021	5	0	D
2023	6	0	E
2025	8	2	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $181,100.

Date	Type	Amount / length
Jun 5, 2025	Fine	$181,100

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.08	4.03	3.95	top 33% in Florida; top 36% in the U.S.
Registered Nurse hours	0.71	0.76	0.69	top 44% in Florida; top 35% in the U.S.
Weekend total nurse staffing	3.68	3.68	3.50	top 37% in Florida; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.55	0.53	0.48	top 37% in Florida; top 28% in the U.S.
Total nursing staff turnover (%)	37.1	41.4	45.8	top 37% in Florida; top 29% in the U.S.
RN turnover (%)	38.9	46.0	42.9	top 37% in Florida; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.46, RN 0.60, weekend 3.12. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Cronquist 2015 Family Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/31/2015
John J Notermann Business Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/12/2017
Mangine, John	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/25/2012
Sovereign Healthcare Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	05/19/2009
Chery, Dawn	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/08/2017
Chery, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	06/08/2017
Cronquist, Royce	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Cronquist, Royce	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
FL Bonifay Holdings, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	05/19/2009
FL Bonifay Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/19/2009
Forvis Mazars LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Haywood, Sandra	Individual	Operational/Managerial Control	NOT APPLICABLE	02/23/2023
Haywood, Sandra	Individual	ADP of the SNF	NOT APPLICABLE	02/23/2023
Health Services Properties LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	05/19/2009
Health Services Properties LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/19/2009
Kaar, Susan	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2003
Kaar, Susan	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2003
Kelly, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
Landy, Frederick	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/13/2022
Landy, Frederick	Individual	ADP of the SNF	NOT APPLICABLE	12/13/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Aviata at Bradenton	1.5 mi	Bradenton, FL	★★☆☆☆	1/5
Braden River Rehabilitation Center LLC	1.8 mi	Bradenton, FL	★★★★☆	3/5
Westminster Point Pleasant	2.2 mi	Bradenton, FL	★★★★☆	3/5
Greenbriar Healthcare Rehabilitation and Nursing C	2.8 mi	Bradenton, FL	★★★☆☆	3/5
Surrey Place Healthcare and Rehabilitation	4.8 mi	Bradenton, FL	★★★★☆	3/5
Casa Mora Rehabilitation and Extended Care	4.9 mi	Bradenton, FL	★☆☆☆☆	1/5	abuseSFF
Heritage Park Health Center by Harborview	5.0 mi	Bradenton, FL	★★★☆☆	3/5
Inn at Freedom Village, the	5.1 mi	Bradenton, FL	★★★☆☆	2/5
Manatee Springs Rehabilitation and Nursing Center	5.3 mi	Bradenton, FL	★★☆☆☆	1/5	abuse
Aviata at Palma Sola Bay	6.0 mi	Bradenton, FL	★☆☆☆☆	1/5
Life Care Center of Sarasota	8.8 mi	Sarasota, FL	★★★★☆	3/5
Siesta Key Health and Rehabilitation Center	10.1 mi	Sarasota, FL	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Palmetto →

Facility data as of CMS processing date 2026-08-01. CCN 105603.

The Care File

Visit checklist — Riviera Palms Rehabilitation Center

926 Haben Blvd, Palmetto, FL 34221 · 9417220553

Health inspection rating 1/5 · CMS overall 2/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $181,100

Most serious findings on record:

▲ Jun 5, 2025 (F-0600, Immediate jeopardy, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Jun 5, 2025 (F-0726, Immediate jeopardy, one-off): The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105603 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)