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Promenade Health and Rehabilitation
1101 S Promenade Boulevard, Rogers, AR 72758 (opens Google Maps) · Benton County · (479) 268-3989· 114 certified beds · avg 68 residents/day · certified since Jan 3, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: STEIN LTC (4 facilities, chain avg rating 4.5★)
4/5
Health inspection rating (on-site)
inspected Dec 18, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.76
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint F-0604
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 9 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 25, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 25, 2024 | E · Potential for more than minimal harm, pattern | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Jul 25, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 18, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 18, 2023 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| May 18, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2024 | 3 | 0 | F |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.76
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.29
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.09
Arkansas average: 4.04
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 4.71 | 3.95 | top 39% in Arkansas; top 17% in the U.S. |
| Registered Nurse hours | 0.29 | 0.48 | 0.69 | bottom 15% in Arkansas; bottom 9% in the U.S. |
| Weekend total nurse staffing | 4.09 | 4.04 | 3.50 | top 38% in Arkansas; top 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.28 | 0.48 | top 44% in Arkansas; bottom 26% in the U.S. |
| Total nursing staff turnover (%) | 63.8 | 49.5 | 45.8 | bottom 15% in Arkansas; bottom 11% in the U.S. |
| RN turnover (%) | — | 44.8 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 0.26, weekend 3.55.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.13 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Promenade Health and Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Robert V Rye Liv Tr DTD 10042022 | Organization | 5% or Greater Direct Ownership Interest | 25% | 01/16/2023 |
| Rye, Robert | Individual | 5% or Greater Direct Ownership Interest | 25% | 07/01/2015 |
| Stein, James | Individual | 5% or Greater Direct Ownership Interest | 25% | 07/01/2015 |
| Stein, Paul | Individual | 5% or Greater Direct Ownership Interest | 25% | 07/01/2015 |
| Hamilton, Lance | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2018 |
| Hamilton, Lance | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Roach, Cameron | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/10/2014 |
| Roach, Cameron | Individual | ADP of the SNF | NOT APPLICABLE | 11/10/2014 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Stein LTC — 4 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Van Buren Healthcare and Rehabilitation Center — Van Buren, AR · overall 5/5
- Quail Ridge Living Center, INC — Colcord, OK · overall 4/5
- Prairie Grove Health and Rehabilitation, LLC — Prairie Grove, AR · overall 5/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 64% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 22 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jamestown Nursing and Rehab, LLC | 1.3 mi | Rogers, AR | ★☆☆☆☆ | 1/5 | |
| Hampton Place Healthcare, LLC | 1.3 mi | Rogers, AR | ★★★★★ | 5/5 | |
| Innisfree Health and Rehab, LLC | 1.5 mi | Rogers, AR | ★★☆☆☆ | 1/5 | |
| The Blossoms at Rogers Rehab & Nursing Center | 1.9 mi | Rogers, AR | ★★★★★ | 4/5 | |
| Bradford House Nursing and Rehab, LLC | 2.1 mi | Bentonville, AR | ★★★☆☆ | 3/5 | |
| Ashley Rehabilitation and Health Care Center | 2.6 mi | Rogers, AR | —/5 | SFF | |
| Rogers Health and Rehabilitation Center | 2.7 mi | Rogers, AR | ★★★☆☆ | 2/5 | |
| The Green House Cottages of Northwest Arkansas | 3.7 mi | Bentonville, AR | ★★★★★ | 5/5 | |
| Shiloh Nursing and Rehab, LLC | 7.5 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Apple Creek Health and Rehab, LLC | 7.5 mi | Centerton, AR | ★★☆☆☆ | 2/5 | |
| Windcrest Health and Rehab INC | 8.8 mi | Springdale, AR | ★★★☆☆ | 2/5 | |
| Springdale Health and Rehabilitation Center | 9.9 mi | Springdale, AR | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Benton, AR — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Siloam Healthcare, LLC — Siloam Springs, AR · overall 2/5
- Concordia Nursing & Rehab, LLC — Bella Vista, AR · overall 1/5SFF
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 045361.
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