Pointe Meadows Health and Rehabilitation

Name: Pointe Meadows Health and Rehabilitation
Address: 2750 North Digital Drive, Lehi, UT, 84043, US
Telephone: 3853745600

2750 North Digital Drive, Lehi, UT 84043 · Utah County · 99 certified beds · avg 85 residents/day · certified since Oct 19, 2017

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 7, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 7, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 7, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 7, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Aug 7, 2025	D · Potential for harm, one-off	The facility did not keep complete, dated laboratory records in residents' files.
Aug 7, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 7, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 7, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 7, 2022	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 7, 2022	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2022	10	E
2023	6	F
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.64	3.87	3.95	top 44% in Utah; bottom 44% in the U.S.
Registered Nurse hours	0.85	1.17	0.69	bottom 31% in Utah; top 24% in the U.S.
Weekend total nurse staffing	3.12	3.39	3.50	bottom 48% in Utah; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.69	0.88	0.48	bottom 46% in Utah; top 17% in the U.S.
Total nursing staff turnover (%)	49.6	50.7	45.8	top 48% in Utah; bottom 38% in the U.S.
RN turnover (%)	40.0	40.6	42.9	top 48% in Utah; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.86, weekend 3.15. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Brown, Zachary	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/02/2019
Brown, Zachary	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2019
Brown, Zachary	Individual	ADP of the SNF	NOT APPLICABLE	01/02/2019
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	10/01/2017
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	08/26/2015
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Moss, Tyler	Individual	Corporate Officer	NOT APPLICABLE	01/02/2019
Moss, Tyler	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2019
Mozart Holdings, LP	Organization	Operational/Managerial Control	NOT APPLICABLE	01/02/2019
Pointe Meadow Healthcare INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/02/2019
Pointe Meadow Healthcare INC	Organization	ADP of the SNF	NOT APPLICABLE	09/15/2025
Smith, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/12/2024
Smith, David	Individual	Operational/Managerial Control	NOT APPLICABLE	02/12/2024
Smith, David	Individual	ADP of the SNF	NOT APPLICABLE	02/12/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Neurorestorative	5.7 mi	Riverton, UT	★★★★☆	3/5
Monument Healthcare American Fork	6.1 mi	American Fork, UT	★★★☆☆	2/5
Draper Rehabilitation and Care Center	6.6 mi	Draper, UT	★★★★☆	4/5
Stonehenge of American Fork	6.8 mi	American Fork, UT	★★★★☆	4/5
Rocky Mountain Care - Riverton	7.7 mi	Riverton, UT	★★★★☆	3/5
Mission at Alpine Rehabilitation Center	9.3 mi	Pleasant Grove, UT	★★☆☆☆	1/5	abuseSFF
Stonehenge of South Jordan	9.5 mi	South Jordan, UT	★★★★★	5/5
Sandy Health and Rehab	11.0 mi	Sandy, UT	★☆☆☆☆	1/5
Copper Ridge Health Care	12.0 mi	West Jordan, UT	★★★☆☆	2/5
Stonehenge of Orem	13.1 mi	Orem, UT	★★★★★	5/5
Cascades at Orchard Park	13.3 mi	Orem, UT	★★★★☆	4/5
Cascades at Riverwalk	13.6 mi	Midvale, UT	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Lehi →

Facility data as of CMS processing date 2026-08-01. CCN 465188.

The Care File

Visit checklist — Pointe Meadows Health and Rehabilitation

2750 North Digital Drive, Lehi, UT 84043 · 3853745600

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465188 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)