South Davis Specialty Care
481 South 400 East, Bountiful, UT 84010 · Davis County · 95 certified beds · avg 54 residents/day · certified since Aug 17, 2017
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Dec 6, 2021 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 11, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 11, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not keep complete, dated laboratory records in residents' files. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Nov 8, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Dec 6, 2021 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 6, 2021 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 6, 2021 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Dec 6, 2021 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 4 | 1 | G ▲ |
| 2023 | 1 | 0 | E |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Utah avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.64 | 3.87 | 3.95 | top 42% in Utah; bottom 44% in the U.S. |
| Registered Nurse hours | 1.68 | 1.17 | 0.69 | top 14% in Utah; top 3% in the U.S. |
| Weekend total nurse staffing | 3.24 | 3.39 | 3.50 | top 37% in Utah; bottom 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.95 | 0.88 | 0.48 | top 2% in Utah; top 1% in the U.S. |
| Total nursing staff turnover (%) | 52.0 | 50.7 | 45.8 | bottom 48% in Utah; bottom 32% in the U.S. |
| RN turnover (%) | 36.7 | 40.6 | 42.9 | top 45% in Utah; top 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.93, RN 3.67, weekend 7.07. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Milestone Healthcare LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/22/2024 |
| Burnam, Soon | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/22/2024 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 03/22/2024 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/22/2024 |
| Farnsworth, Stephen | Individual | Corporate Director | NOT APPLICABLE | 03/22/2024 |
| Fletcher, Jeff | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2024 |
| Fletcher, Jeff | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Fletcher, Jeff | Individual | ADP of the SNF | NOT APPLICABLE | 07/10/2025 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Martinez, Mark | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2024 |
| Martinez, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Martinez, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 07/10/2025 |
| Millcreek Health Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/22/2024 |
| Port, Barry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/10/2025 |
| Standard Bearer Healthcare Op, LP | Organization | ADP of the SNF | NOT APPLICABLE | 03/22/2024 |
| The Ensign Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/22/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Monument Healthcare Stonecreek | 0.9 mi | Bountiful, UT | ★★★★☆ | 4/5 | |
| Monument Healthcare Bountiful | 1.9 mi | Bountiful, UT | ★★★☆☆ | 2/5 | |
| Midtown Manor | 8.5 mi | Salt Lake City, UT | ★☆☆☆☆ | 2/5 | |
| City Creek Post Acute | 8.6 mi | Salt Lake City, UT | ★★★☆☆ | 3/5 | |
| Maple Ridge Rehabilitation and Nursing | 8.6 mi | Salt Lake City, UT | ★☆☆☆☆ | 2/5 | abuse |
| William E Christofferson Salt Lake Veterans Home | 9.2 mi | Salt Lake City, UT | ★★★★★ | 4/5 | |
| Pine Creek Rehabilitation and Nursing | 9.3 mi | Salt Lake City, UT | ★★★☆☆ | 2/5 | abuse |
| St Joseph Villa | 10.8 mi | Salt Lake City, UT | ★★★☆☆ | 3/5 | |
| Monument Healthcare South Salt Lake | 11.6 mi | Salt Lake City, UT | ★☆☆☆☆ | 1/5 | SFF |
| Meadow Brook Rehabilitation and Nursing | 11.9 mi | Salt Lake City, UT | ★★☆☆☆ | 1/5 | abuse |
| Millcreek Rehabilitation and Nursing | 12.1 mi | Salt Lake City, UT | ★★☆☆☆ | 1/5 | abuse |
| Alpine Meadow Rehabilitation and Nursing | 12.2 mi | West Valley City, UT | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 465187.