Neurorestorative
13747 South Redwood Road, Riverton, UT 84065 · Salt Lake County · 64 certified beds · avg 60 residents/day · certified since Mar 25, 2013
Part of chain: NEURORESTORATIVE (5 facilities, chain avg rating 3.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 30, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 14, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Nov 7, 2024 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 12, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Feb 20, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 15, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Apr 20, 2023 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 4, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 30, 2025 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint |
| Apr 30, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 7, 2024 | ▲ G · Actual harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Nov 7, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 7, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 20, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 20, 2023 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 20, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Sep 16, 2021 | E · Potential for harm, repeated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Sep 16, 2021 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | E |
| 2023 | 7 | 1 | G ▲ |
| 2024 | 5 | 2 | G ▲ |
| 2025 | 3 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $97,796.
| Date | Type | Amount / length |
|---|---|---|
| Apr 30, 2025 | Fine | $66,079 |
| Nov 7, 2024 | Fine | $10,033 |
| Feb 20, 2024 | Fine | $21,684 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Utah avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.97 | 3.87 | 3.95 | bottom 12% in Utah; bottom 13% in the U.S. |
| Registered Nurse hours | 0.99 | 1.17 | 0.69 | bottom 48% in Utah; top 16% in the U.S. |
| Weekend total nurse staffing | 2.66 | 3.39 | 3.50 | bottom 13% in Utah; bottom 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.89 | 0.88 | 0.48 | top 3% in Utah; top 1% in the U.S. |
| Total nursing staff turnover (%) | 48.4 | 50.7 | 45.8 | top 45% in Utah; bottom 41% in the U.S. |
| RN turnover (%) | 60.0 | 40.6 | 42.9 | bottom 20% in Utah; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.10, RN 2.38, weekend 6.38. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Caremeridian LLC | Organization | 5% or Greater Direct Ownership Interest | — | 07/01/2017 |
| Celtic Intermediate Corp. | Organization | 5% or Greater Indirect Ownership Interest | — | 03/08/2019 |
| National Mentor Healthcare LLC | Organization | 5% or Greater Direct Ownership Interest | — | 08/15/2008 |
| National Mentor Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/15/2008 |
| National Mentor Holdings, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 08/15/2008 |
| National Mentor LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/15/2008 |
| Cohen, Brett | Individual | Corporate Director | NOT APPLICABLE | 08/15/2008 |
| Cohen, Brett | Individual | Corporate Officer | NOT APPLICABLE | 08/15/2008 |
| Cohen, Brett | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/15/2008 |
| Duffy, William | Individual | Corporate Officer | NOT APPLICABLE | 01/17/2018 |
| Duffy, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/17/2018 |
| Gladitsch, Peter | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2020 |
| Kuluris, Bruce | Individual | Corporate Officer | NOT APPLICABLE | 01/17/2018 |
| Kuluris, Bruce | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/17/2018 |
| Martin, Gina | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| McKinney, William | Individual | Corporate Officer | NOT APPLICABLE | 10/21/2019 |
| McKinney, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/21/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rocky Mountain Care - Riverton | 2.1 mi | Riverton, UT | ★★★★☆ | 3/5 | |
| Stonehenge of South Jordan | 4.2 mi | South Jordan, UT | ★★★★★ | 5/5 | |
| Draper Rehabilitation and Care Center | 4.4 mi | Draper, UT | ★★★★☆ | 4/5 | |
| Pointe Meadows Health and Rehabilitation | 5.7 mi | Lehi, UT | ★★★★★ | 4/5 | |
| Copper Ridge Health Care | 6.3 mi | West Jordan, UT | ★★★☆☆ | 2/5 | |
| Sandy Health and Rehab | 6.5 mi | Sandy, UT | ★☆☆☆☆ | 1/5 | |
| Cascades at Riverwalk | 8.5 mi | Midvale, UT | ★★★★☆ | 3/5 | |
| Monument Healthcare Taylorsville | 9.4 mi | Salt Lake City, UT | ★★☆☆☆ | 2/5 | |
| Aspen Ridge Transitional Rehab | 9.7 mi | Murray, UT | ★★★★★ | 5/5 | |
| Legacy Village Rehabilitation | 10.6 mi | Taylorsville, UT | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 465179.