St. George Rehabilitation

Name: St. George Rehabilitation
Address: 1032 East 100 South, St. George, UT, 84770, US
Telephone: 4356280488

1032 East 100 South, St. George, UT 84770 · Washington County · 99 certified beds · avg 97 residents/day · certified since Mar 12, 1977

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.45

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 7, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 7, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 7, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 7, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 7, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 7, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 7, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 7, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 12, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 12, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 12, 2023	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Jan 12, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 12, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 12, 2023	D · Potential for harm, one-off	The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed.
May 20, 2021	E · Potential for harm, repeated	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
May 20, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 20, 2021	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
May 20, 2021	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 20, 2021	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 20, 2021	D · Potential for harm, one-off	The facility did not provide residents with enough to drink, or with drinks matching their needs and preferences, to keep them properly hydrated.
May 20, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 20, 2021	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
May 20, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 20, 2021	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Year	Citations	Worst severity that year
2021	10	E
2023	6	E
2024	8	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.45	3.87	3.95	bottom 37% in Utah; bottom 34% in the U.S.
Registered Nurse hours	0.82	1.17	0.69	bottom 24% in Utah; top 26% in the U.S.
Weekend total nurse staffing	2.97	3.39	3.50	bottom 37% in Utah; bottom 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.67	0.88	0.48	bottom 42% in Utah; top 18% in the U.S.
Total nursing staff turnover (%)	46.0	50.7	45.8	top 36% in Utah; bottom 47% in the U.S.
RN turnover (%)	20.0	40.6	42.9	top 14% in Utah; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.84, weekend 3.04. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	12/01/2016
Cosgrave, Cory	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/11/2023
Cosgrave, Cory	Individual	Operational/Managerial Control	NOT APPLICABLE	10/11/2023
Cosgrave, Cory	Individual	ADP of the SNF	NOT APPLICABLE	10/11/2023
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2015
Hoopes, Travis	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2016
Hoopes, Travis	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2016
Hoopes, Travis	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2016
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Moss, Tyler	Individual	Corporate Officer	NOT APPLICABLE	01/01/2019
Quail Creek Health Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2016
Sand Hollow Healthcare INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2016
Sand Hollow Healthcare INC	Organization	ADP of the SNF	NOT APPLICABLE	09/24/2025
Standard Bearer Healthcare Op, LP	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2016
The Ensign Group INC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bella Terra St George (black Rock Health and Rehab	0.1 mi	St. George, UT	★☆☆☆☆	1/5
Coral Desert Rehabilitation and Care	0.9 mi	St. George, UT	★★★★☆	4/5
Red Cliffs Health and Rehab	1.2 mi	St George, UT	★☆☆☆☆	1/5	abuseSFF
Advanced Health Care of St. George	1.3 mi	St George, UT	★★★★★	4/5
Seasons Healthcare and Rehabilitation	1.7 mi	St. George, UT	★★★☆☆	4/5
Southern Utah Veterans Home - Ivins	8.0 mi	Ivins, UT	★★★★★	3/5
Hurricane Health and Rehabilitation	16.3 mi	Hurricane, UT	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in St. George →

Facility data as of CMS processing date 2026-08-01. CCN 465064.

The Care File

Visit checklist — St. George Rehabilitation

1032 East 100 South, St. George, UT 84770 · 4356280488

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465064 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)