Pleasant Valley Rehabilitation and Nursing

Name: Pleasant Valley Rehabilitation and Nursing
Address: 12111 HINSON ROAD, Little Rock, AR, 72212, US
Telephone: 5012258888

12111 Hinson Road, Little Rock, AR 72212 · Pulaski County · 97 certified beds · avg 77 residents/day · certified since Sep 29, 2003

Part of chain: SOUTHERN ADMINISTRATIVE SERVICES (35 facilities, chain avg rating 3.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 24, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Feb 8, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 12, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 4, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 4, 2022	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 4, 2022	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 4, 2022	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 4, 2022	B · Minimal risk, repeated	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 1).

Year	Citations	Worst severity that year
2022	5	F
2023	1	D
2024	8	F
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.44	4.71	3.95	bottom 41% in Arkansas; top 25% in the U.S.
Registered Nurse hours	0.51	0.48	0.69	top 32% in Arkansas; bottom 39% in the U.S.
Weekend total nurse staffing	3.75	4.04	3.50	bottom 36% in Arkansas; top 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.28	0.48	top 44% in Arkansas; bottom 26% in the U.S.
Total nursing staff turnover (%)	54.5	49.5	45.8	bottom 31% in Arkansas; bottom 26% in the U.S.
RN turnover (%)	70.0	44.8	42.9	bottom 16% in Arkansas; bottom 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 0.46, weekend 3.41. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
4p2t1 Ops Holding LP	Organization	5% or Greater Direct Ownership Interest	100%	01/14/2022
Jej Assets LP	Organization	5% or Greater Indirect Ownership Interest	—	06/14/2022
Ponthie, Sharlot	Individual	5% or Greater Indirect Ownership Interest	—	08/15/2022
Alexark1 LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/14/2022
Jej Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/14/2022
Nichols, Courtney	Individual	W-2 Managing Employee	NOT APPLICABLE	08/15/2022
Ponthie, John	Individual	Corporate Officer	NOT APPLICABLE	08/15/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Where do you post your latest state inspection results and the ombudsman's contact information?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Blossoms at Breckenridge Rehab & Nursing Cente	2.2 mi	Little Rock, AR	★☆☆☆☆	2/5
Presbyterian Village, INC	2.3 mi	Little Rock, AR	★★★★★	5/5
Hickory Heights Health and Rehab, LLC	2.5 mi	Little Rock, AR	★★★☆☆	3/5
The Springs of Chenal	3.1 mi	Little Rock, AR	★★★★★	5/5
The Blossoms at Woodland Hills Rehab & Nursing Cen	3.2 mi	Little Rock, AR	★☆☆☆☆	1/5	abuse
Nursing and Rehabilitation Center at Good Shepherd	3.3 mi	Little Rock, AR	★★★★★	4/5
The Green House Cottages of Poplar Grove	3.4 mi	Little Rock, AR	★★★★☆	3/5
The Springs of Barrow	3.5 mi	Little Rock, AR	★★★★☆	3/5
Briarwood Nursing and Rehabilitation Center, INC	3.8 mi	Little Rock, AR	★★★☆☆	3/5
The Blossoms at Midtown Rehab & Nursing Center	4.2 mi	Little Rock, AR	★☆☆☆☆	1/5
Colonel Glenn Health and Rehab, LLC	4.5 mi	Little Rock, AR	★★☆☆☆	1/5
The Springs of Pinnacle Mountain	4.7 mi	Little Rock, AR	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Little Rock →

Facility data as of CMS processing date 2026-08-01. CCN 045390.

The Care File

Visit checklist — Pleasant Valley Rehabilitation and Nursing

12111 Hinson Road, Little Rock, AR 72212 · 5012258888

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Where do you post your latest state inspection results and the ombudsman's contact information?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045390 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)