The Springs of Chenal
3115 S Bowman Road, Little Rock, AR 72211 · Pulaski County · 70 certified beds · avg 49 residents/day · certified since Jun 30, 1995
Part of chain: THE SPRINGS ARKANSAS (26 facilities, chain avg rating 3.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 16, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 11, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Dec 4, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| Jul 25, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 25, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Jul 25, 2024 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jul 25, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jul 20, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | F |
| 2024 | 5 | 0 | F |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.47 | 4.71 | 3.95 | bottom 43% in Arkansas; top 24% in the U.S. |
| Registered Nurse hours | 0.46 | 0.48 | 0.69 | top 47% in Arkansas; bottom 32% in the U.S. |
| Weekend total nurse staffing | 3.59 | 4.04 | 3.50 | bottom 25% in Arkansas; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.28 | 0.48 | top 23% in Arkansas; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 80.8 | 49.5 | 45.8 | bottom 2% in Arkansas; bottom 2% in the U.S. |
| RN turnover (%) | 83.3 | 44.8 | 42.9 | bottom 4% in Arkansas; bottom 4% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.35, RN 0.45, weekend 3.50. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gutman, Isaac | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2021 |
| Herzberg, Chaim | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2021 |
| Hoffman, Alexander | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2021 |
| Taub, Jacob | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2021 |
| Allay Realty Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Blue River Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Blue River Healthcare LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Gutman, Isaac | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Herzberg, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Herzberg, Chaim | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Hoffman, Alexander | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Rodriguez, Kaicee | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/13/2023 |
| Rodriguez, Kaicee | Individual | ADP of the SNF | NOT APPLICABLE | 09/13/2023 |
| Taub, Jacob | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Thessing, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Thessing, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Nursing and Rehabilitation Center at Good Shepherd | 1.1 mi | Little Rock, AR | ★★★★★ | 4/5 | |
| Colonel Glenn Health and Rehab, LLC | 1.4 mi | Little Rock, AR | ★★☆☆☆ | 1/5 | |
| The Springs of Barrow | 2.1 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| The Blossoms at Woodland Hills Rehab & Nursing Cen | 2.7 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 | abuse |
| The Green House Cottages of Poplar Grove | 2.9 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| Presbyterian Village, INC | 2.9 mi | Little Rock, AR | ★★★★★ | 5/5 | |
| The Blossoms at Breckenridge Rehab & Nursing Cente | 3.0 mi | Little Rock, AR | ★☆☆☆☆ | 2/5 | |
| Pleasant Valley Rehabilitation and Nursing | 3.1 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| Briarwood Nursing and Rehabilitation Center, INC | 4.0 mi | Little Rock, AR | ★★★☆☆ | 3/5 | |
| Hickory Heights Health and Rehab, LLC | 4.2 mi | Little Rock, AR | ★★★☆☆ | 3/5 | |
| The Blossoms at Midtown Rehab & Nursing Center | 4.4 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 | |
| The Springs of Pinnacle Mountain | 7.0 mi | Little Rock, AR | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 045288.