How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Nursing and Rehabilitation Center at Good Shepherd
3001 Aldersgate Road, Little Rock, AR 72205 (opens Google Maps) · Pulaski County · (501) 217-9774· 120 certified beds · avg 79 residents/day · certified since Apr 23, 1998 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CENTRAL ARKANSAS NURSING CENTERS (38 facilities, chain avg rating 3.6★)
4/5
Health inspection rating (on-site)
inspected Jan 15, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.54
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. F-0838
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 4, 2024 | F · Potential for more than minimal harm, widespread | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Oct 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Nov 17, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Nov 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 1).
All citationsSerious citations (G–L)
2023
All citations: 16
Serious citations (G–L): 0
2024
All citations: 9
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 16 | 0 | F |
| 2024 | 9 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.54
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.24
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.00
Arkansas average: 4.04
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.54 | 4.71 | 3.95 | bottom 47% in Arkansas; top 22% in the U.S. |
| Registered Nurse hours | 0.24 | 0.48 | 0.69 | bottom 7% in Arkansas; bottom 5% in the U.S. |
| Weekend total nurse staffing | 4.00 | 4.04 | 3.50 | top 45% in Arkansas; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.28 | 0.48 | top 36% in Arkansas; bottom 32% in the U.S. |
| Total nursing staff turnover (%) | 64.6 | 49.5 | 45.8 | bottom 15% in Arkansas; bottom 10% in the U.S. |
| RN turnover (%) | 57.1 | 44.8 | 42.9 | bottom 34% in Arkansas; bottom 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.22, weekend 3.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.09 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Nursing and Rehabilitation Center at Good Shepherd. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Central Arkansas Nursing Centers INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Ecumenical Care and Rehabilitation Center | Organization | ADP of the SNF | NOT APPLICABLE | 12/12/2024 |
| Morton, Michael | Individual | Corporate Officer | NOT APPLICABLE | 12/12/2024 |
| Morton, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 12/12/2024 |
| Nursing Consultants INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Siems, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/10/2024 |
| Siems, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2024 |
| Tennyson, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 12/10/2024 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Central Arkansas Nursing Centers — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Oak Manor Nursing and Rehabilitation Center INC — Booneville, AR · overall 5/5
- Perry County Nursing and Rehabilitation Center — Perryville, AR · overall 5/5
- Quapaw Care and Rehabilitation Center LLC — Hot Springs, AR · overall 3/5
- Robinson Nursing and Rehabilitation Center LLC — North Little Rock, AR · overall 2/5
- Russellville Nursing and Rehabilitation Center — Russellville, AR · overall 3/5
- Salem Place Nursing and Rehabilitation Center, INC — Conway, AR · overall 5/5
- Sherwood Nursing & Rehabilitation Center, INC — Sherwood, AR · overall 3/5
- Shiloh Nursing and Rehab, LLC — Springdale, AR · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 65% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 28 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Springs of Barrow | 1.0 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| The Springs of Chenal | 1.1 mi | Little Rock, AR | ★★★★★ | 5/5 | |
| The Blossoms at Woodland Hills Rehab & Nursing Cen | 1.8 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 | abuse |
| Colonel Glenn Health and Rehab, LLC | 1.9 mi | Little Rock, AR | ★★☆☆☆ | 1/5 | |
| The Green House Cottages of Poplar Grove | 1.9 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| Presbyterian Village, INC | 2.3 mi | Little Rock, AR | ★★★★★ | 5/5 | |
| The Blossoms at Breckenridge Rehab & Nursing Cente | 2.5 mi | Little Rock, AR | ★☆☆☆☆ | 2/5 | |
| Briarwood Nursing and Rehabilitation Center, INC | 3.0 mi | Little Rock, AR | ★★★☆☆ | 3/5 | |
| Pleasant Valley Rehabilitation and Nursing | 3.3 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| The Blossoms at Midtown Rehab & Nursing Center | 3.4 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 | |
| Hickory Heights Health and Rehab, LLC | 5.0 mi | Little Rock, AR | ★★★☆☆ | 3/5 | |
| Arkansas State Veterans Home at North Little Rock | 6.7 mi | North Little Rock, AR | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Pulaski, AR — 23 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Premier at the Springs — North Little Rock, AR · overall 1/5
- Robinson Nursing and Rehabilitation Center LLC — North Little Rock, AR · overall 2/5
- Sherwood Nursing & Rehabilitation Center, INC — Sherwood, AR · overall 3/5
- The Blossoms at Cumberland Rehab & Nursing Center — Little Rock, AR · overall 1/5abuse
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 045343.