Nursing and Rehabilitation Center at Good Shepherd

Name: Nursing and Rehabilitation Center at Good Shepherd
Address: 3001 ALDERSGATE ROAD, Little Rock, AR, 72205, US
Telephone: 5012179774

3001 Aldersgate Road, Little Rock, AR 72205 · Pulaski County · 120 certified beds · avg 79 residents/day · certified since Apr 23, 1998

Part of chain: CENTRAL ARKANSAS NURSING CENTERS (38 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.54

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 15, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 4, 2024	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Oct 4, 2024	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Oct 4, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Oct 4, 2024	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 4, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 4, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Oct 4, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 4, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 4, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 17, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 17, 2023	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Nov 17, 2023	E · Potential for harm, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Nov 17, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 1).

Year	Citations	Worst severity that year
2023	16	F
2024	9	F
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.54	4.71	3.95	bottom 47% in Arkansas; top 22% in the U.S.
Registered Nurse hours	0.24	0.48	0.69	bottom 7% in Arkansas; bottom 5% in the U.S.
Weekend total nurse staffing	4.00	4.04	3.50	top 45% in Arkansas; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.28	0.48	top 36% in Arkansas; bottom 32% in the U.S.
Total nursing staff turnover (%)	64.6	49.5	45.8	bottom 15% in Arkansas; bottom 10% in the U.S.
RN turnover (%)	57.1	44.8	42.9	bottom 34% in Arkansas; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.22, weekend 3.59. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Central Arkansas Nursing Centers INC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Ecumenical Care and Rehabilitation Center	Organization	ADP of the SNF	NOT APPLICABLE	12/12/2024
Morton, Michael	Individual	Corporate Officer	NOT APPLICABLE	12/12/2024
Morton, Michael	Individual	ADP of the SNF	NOT APPLICABLE	12/12/2024
Nursing Consultants INC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Siems, Jennifer	Individual	Operational/Managerial Control	NOT APPLICABLE	12/10/2024
Siems, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	10/20/2024
Tennyson, Joshua	Individual	ADP of the SNF	NOT APPLICABLE	12/10/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Springs of Barrow	1.0 mi	Little Rock, AR	★★★★☆	3/5
The Springs of Chenal	1.1 mi	Little Rock, AR	★★★★★	5/5
The Blossoms at Woodland Hills Rehab & Nursing Cen	1.8 mi	Little Rock, AR	★☆☆☆☆	1/5	abuse
Colonel Glenn Health and Rehab, LLC	1.9 mi	Little Rock, AR	★★☆☆☆	1/5
The Green House Cottages of Poplar Grove	1.9 mi	Little Rock, AR	★★★★☆	3/5
Presbyterian Village, INC	2.3 mi	Little Rock, AR	★★★★★	5/5
The Blossoms at Breckenridge Rehab & Nursing Cente	2.5 mi	Little Rock, AR	★☆☆☆☆	2/5
Briarwood Nursing and Rehabilitation Center, INC	3.0 mi	Little Rock, AR	★★★☆☆	3/5
Pleasant Valley Rehabilitation and Nursing	3.3 mi	Little Rock, AR	★★★★☆	3/5
The Blossoms at Midtown Rehab & Nursing Center	3.4 mi	Little Rock, AR	★☆☆☆☆	1/5
Hickory Heights Health and Rehab, LLC	5.0 mi	Little Rock, AR	★★★☆☆	3/5
Arkansas State Veterans Home at North Little Rock	6.7 mi	North Little Rock, AR	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Little Rock →

Facility data as of CMS processing date 2026-08-01. CCN 045343.

The Care File

Visit checklist — Nursing and Rehabilitation Center at Good Shepherd

3001 Aldersgate Road, Little Rock, AR 72205 · 5012179774

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045343 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)