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Hickory Heights Health and Rehab, LLC
#3 Chenal Heights Drive, Little Rock, AR 72223 (opens Google Maps) · Pulaski County · (501) 830-2273· 110 certified beds · avg 105 residents/day · certified since Dec 20, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CENTRAL ARKANSAS NURSING CENTERS (38 facilities, chain avg rating 3.6★)
3/5
Health inspection rating (on-site)
inspected Aug 7, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.50
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 7, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 3, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| May 3, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| May 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Jan 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Jan 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint · F-0625 |
| Mar 24, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Mar 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 1).
All citationsSerious citations (G–L)
2023
All citations: 10
Serious citations (G–L): 0
2024
All citations: 11
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 10 | 0 | F |
| 2024 | 11 | 0 | F |
| 2025 | 1 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.50
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.36
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.69
Arkansas average: 4.04
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.50 | 4.71 | 3.95 | bottom 45% in Arkansas; top 23% in the U.S. |
| Registered Nurse hours | 0.36 | 0.48 | 0.69 | bottom 26% in Arkansas; bottom 16% in the U.S. |
| Weekend total nurse staffing | 3.69 | 4.04 | 3.50 | bottom 30% in Arkansas; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.28 | 0.48 | top 35% in Arkansas; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 58.1 | 49.5 | 45.8 | bottom 24% in Arkansas; bottom 19% in the U.S. |
| RN turnover (%) | 33.3 | 44.8 | 42.9 | top 30% in Arkansas; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.25, RN 0.34, weekend 3.49.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Hickory Heights Health and Rehab, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Central Arkansas Nursing Centers INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Hickory Manor LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/12/2024 |
| Morton, Michael | Individual | Corporate Officer | NOT APPLICABLE | 12/12/2024 |
| Nursing Consultants INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Sams, Jerry | Individual | ADP of the SNF | NOT APPLICABLE | 12/12/2024 |
| Shah, Bushra | Individual | ADP of the SNF | NOT APPLICABLE | 12/10/2024 |
| Sullivan, Nicholas | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/10/2024 |
| Sullivan, Nicholas | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2024 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Central Arkansas Nursing Centers — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Highlands of Bella Vista Health & Rehab, LLC — Bella Vista, AR · overall 2/5
- Innisfree Health and Rehab, LLC — Rogers, AR · overall 2/5
- Jamestown Nursing and Rehab, LLC — Rogers, AR · overall 1/5
- Johnson County Health and Rehab, LLC — Clarksville, AR · overall 4/5
- Lake Hamilton Health and Rehab — Hot Springs, AR · overall 3/5
- Lakewood Health and Rehab, LLC — North Little Rock, AR · overall 4/5
- Legacy Heights Nursing and Rehab, LLC — Russellville, AR · overall 5/5
- Lonoke Health and Rehab Center, LLC — Lonoke, AR · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 58% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 29 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pleasant Valley Rehabilitation and Nursing | 2.5 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| The Springs of Pinnacle Mountain | 2.8 mi | Little Rock, AR | ★★★★☆ | 4/5 | |
| The Springs of Chenal | 4.2 mi | Little Rock, AR | ★★★★★ | 5/5 | |
| The Blossoms at Breckenridge Rehab & Nursing Cente | 4.6 mi | Little Rock, AR | ★☆☆☆☆ | 2/5 | |
| Presbyterian Village, INC | 4.7 mi | Little Rock, AR | ★★★★★ | 5/5 | |
| Nursing and Rehabilitation Center at Good Shepherd | 5.0 mi | Little Rock, AR | ★★★★★ | 4/5 | |
| Colonel Glenn Health and Rehab, LLC | 5.3 mi | Little Rock, AR | ★★☆☆☆ | 1/5 | |
| The Blossoms at Woodland Hills Rehab & Nursing Cen | 5.5 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 | abuse |
| The Springs of Barrow | 5.5 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| The Green House Cottages of Poplar Grove | 5.7 mi | Little Rock, AR | ★★★★☆ | 3/5 | |
| Briarwood Nursing and Rehabilitation Center, INC | 6.3 mi | Little Rock, AR | ★★★☆☆ | 3/5 | |
| The Blossoms at Midtown Rehab & Nursing Center | 6.7 mi | Little Rock, AR | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Pulaski, AR — 23 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Lakewood Health and Rehab, LLC — North Little Rock, AR · overall 4/5
- Premier at the Springs — North Little Rock, AR · overall 1/5
- Robinson Nursing and Rehabilitation Center LLC — North Little Rock, AR · overall 2/5
- Sherwood Nursing & Rehabilitation Center, INC — Sherwood, AR · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 045455.