Regalcare at Greenfield

Name: Regalcare at Greenfield
Address: 95 LAUREL STREET, Greenfield, MA, 01301, US
Telephone: 4137743143

95 Laurel Street, Greenfield, MA 01301 · Franklin County · 120 certified beds · avg 106 residents/day · certified since Feb 22, 1989

Part of chain: REGALCARE (9 facilities, chain avg rating 1.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.40

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 28, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 28, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 28, 2025	C · Minimal risk, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Dec 4, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 4, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Nov 21, 2023	F · Potential for harm, facility-wide	The facility did not have policies on smoking.
Nov 21, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Nov 21, 2023	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Nov 21, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 21, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 21, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Nov 8, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
May 2, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 2, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 2, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 2, 2022	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
May 2, 2022	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 4).

Year	Citations	Worst severity that year
2022	5	E
2023	7	F
2024	2	D
2025	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.40	3.89	3.95	bottom 25% in Massachusetts; bottom 31% in the U.S.
Registered Nurse hours	0.28	0.65	0.69	bottom 4% in Massachusetts; bottom 8% in the U.S.
Weekend total nurse staffing	3.15	3.51	3.50	bottom 34% in Massachusetts; bottom 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.46	0.48	bottom 6% in Massachusetts; bottom 8% in the U.S.
Total nursing staff turnover (%)	39.5	38.2	45.8	bottom 43% in Massachusetts; top 35% in the U.S.
RN turnover (%)	42.9	42.6	42.9	bottom 49% in Massachusetts; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.27, weekend 3.00. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Mirlis, Eliyahu	Individual	5% or Greater Indirect Ownership Interest	99%	09/01/2022
RC Opco Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	09/01/2022
Mirlis, Eliyahu	Individual	W-2 Managing Employee	NOT APPLICABLE	09/01/2022
Mirlis, Eliyahu	Individual	Corporate Officer	NOT APPLICABLE	09/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What are your smoking rules, and how do you keep residents who smoke — and everyone around them — safe?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Charlene Manor Extended Care Facility	0.8 mi	Greenfield, MA	★★☆☆☆	2/5
Poet's Seat Healthcare Center	2.3 mi	Greenfield, MA	★★★☆☆	3/5
Vernon Green Nursing Home	13.7 mi	Vernon, VT	★★★☆☆	2/5	abuse
Center for Extended Care at Amherst	15.3 mi	Amherst, MA	★☆☆☆☆	1/5
Hadley Pointe Nursing Rehab & Care	15.5 mi	Hadley, MA	★☆☆☆☆	1/5	SFF
Linda Manor Extended Care Facility	15.7 mi	Leeds, MA	★★★☆☆	3/5
Applewood Center	17.2 mi	Winchester, NH	★★★★★	5/5
Care One at Northampton	17.7 mi	Northampton, MA	★★★★☆	3/5
Quabbin Valley Healthcare	17.8 mi	Athol, MA	★★☆☆☆	2/5
Pine Heights at Brattleboro Center for Nursing & R	18.2 mi	Brattleboro, VT	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Greenfield →

Facility data as of CMS processing date 2026-08-01. CCN 225335.

The Care File

Visit checklist — Regalcare at Greenfield

95 Laurel Street, Greenfield, MA 01301 · 4137743143

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What are your smoking rules, and how do you keep residents who smoke — and everyone around them — safe?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225335 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)