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Glastonbury Center for Health & Rehabilitation
1175 Hebron Ave, Glastonbury, CT 06033 (opens Google Maps) · Capitol County · (860) 659-1905· 105 certified beds · avg 97 residents/day · certified since Feb 10, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)
3/5
Health inspection rating (on-site)
inspected Sep 23, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.77
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 40 inspection findings. Open the full record below to read every finding.
The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. F-0851
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. F-0585
View all 40 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 23, 2025 | F · Potential for more than minimal harm, widespread | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
| Sep 23, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
| Sep 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Sep 23, 2025 | B · Potential for minimal harm, pattern | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
| Sep 23, 2025 | B · Potential for minimal harm, pattern | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · F-0947 |
| May 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Mar 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Mar 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Sep 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Sep 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Jun 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jun 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Feb 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568 |
| Feb 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Feb 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · F-0559 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Feb 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Feb 9, 2024 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 14, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Sep 14, 2021 | B · Potential for minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Sep 14, 2021 | B · Potential for minimal harm, pattern | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 12).
All citationsSerious citations (G–L)
2021
All citations: 10
Serious citations (G–L): 0
2024
All citations: 15
Serious citations (G–L): 0
2025
All citations: 15
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 10 | 0 | D |
| 2024 | 15 | 0 | E |
| 2025 | 15 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityConnecticut averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.77
Connecticut average: 3.80
U.S. average: 3.95
Registered Nurse hours
This facility: 0.59
Connecticut average: 0.70
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.35
Connecticut average: 3.43
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Connecticut avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.77 | 3.80 | 3.95 | top 42% in Connecticut; bottom 50% in the U.S. |
| Registered Nurse hours | 0.59 | 0.70 | 0.69 | bottom 48% in Connecticut; top 49% in the U.S. |
| Weekend total nurse staffing | 3.35 | 3.43 | 3.50 | top 47% in Connecticut; bottom 50% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.46 | 0.48 | bottom 48% in Connecticut; bottom 48% in the U.S. |
| Total nursing staff turnover (%) | 27.6 | 37.4 | 45.8 | top 21% in Connecticut; top 10% in the U.S. |
| RN turnover (%) | 26.7 | 38.6 | 42.9 | top 27% in Connecticut; top 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.81, RN 0.60, weekend 3.39.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.81 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Glastonbury Center for Health & Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.
Regional context: $525.78/day — Connecticut statewide average for a semi-private nursing-facility room, September 30, 2025. This is a historical regional figure, not this facility's price or a prediction. View the OPM source.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| BG II Opco ML LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/10/2024 |
| Cedar Hill Capital Associates LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Dymer Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Ehrenfeld, Mindy | Individual | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Ilana Ostreicher Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Juniper Capital Associates LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Marc Ephram Ostreicher Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Oak Management Capital LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Ysro Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Zadun II Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/2024 |
| Alvi, Salma | Individual | ADP of the SNF | NOT APPLICABLE | 10/10/2024 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Cedar Hill Capital Associates LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 10/10/2024 |
| Cedar Hill Capital Associates LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/10/2024 |
| Chadderton, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/10/2024 |
| Chadderton, Karen | Individual | ADP of the SNF | NOT APPLICABLE | 09/02/2025 |
| Dymer Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/10/2024 |
| Gilmartin, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/10/2024 |
| Gilmartin, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 10/10/2024 |
| Ilana Ostreicher Family Trust | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 10/10/2024 |
Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain National Health Care Associates — 42 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Hebrew Center for Health and Rehabilitation — West Hartford, CT · overall 3/5abuse
- Laurel Ridge Center for Health & Rehabilitation — Ridgefield, CT · overall 3/5abuse
- Ludlowe Center for Health & Rehabilitation — Fairfield, CT · overall 2/5abuse
- Maefair Center for Health & Rehabilitation — Trumbull, CT · overall 3/5
- Mansfield Center for Nursing and Rehabilitation — Storrs Mansfield, CT · overall 2/5
- Maple View Health & Rehabilitation Center — Rocky Hill, CT · overall 5/5
- Marlborough Health & Rehabilitation Center — Marlborough, CT · overall 3/5abuse
- Milford Health and Rehabilitation Center — Milford, CT · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 41 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 36 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 78 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Civita Care Center at Salmon Brook | 2.0 mi | Glastonbury, CT | ★☆☆☆☆ | 1/5 | |
| Touchpoints at Manchester | 3.0 mi | Manchester, CT | ★★★★☆ | 4/5 | |
| Westside Care Center | 3.1 mi | Manchester, CT | ★★☆☆☆ | 2/5 | abuse |
| Manchester Rehabilitation and Healthcare Center | 3.6 mi | Manchester, CT | ★★★★★ | 4/5 | |
| Riverside Health & Rehabilitation Center | 5.3 mi | East Hartford, CT | ★★☆☆☆ | 2/5 | abuse |
| Apple Rehab Rocky Hill | 5.3 mi | Rocky Hill, CT | ★★☆☆☆ | 2/5 | |
| 60 West | 5.9 mi | Rocky Hill, CT | ★★★★★ | 5/5 | |
| Maple View Health & Rehabilitation Center | 6.0 mi | Rocky Hill, CT | ★★★★★ | 5/5 | |
| John L. Levitow Health Care Center | 6.4 mi | Rocky Hill, CT | ★★★★★ | 4/5 | |
| Marlborough Health & Rehabilitation Center | 6.6 mi | Marlborough, CT | ★★★☆☆ | 2/5 | abuse |
| Trinity Hill Care Center | 7.1 mi | Hartford, CT | ★★☆☆☆ | 2/5 | abuse |
| Avery Nursing Home/Noble Building | 7.3 mi | Hartford, CT | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Capitol, CT — 65 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Grandview Rehabilitation and Healthcare Center — New Britain, CT · overall —/5abuseSFF
- Hebrew Center for Health and Rehabilitation — West Hartford, CT · overall 3/5abuse
- Jefferson House — Newington, CT · overall 5/5
- Jerome Home — New Britain, CT · overall 5/5
- Ledgecrest Health Care Center — Kensington, CT · overall 4/5
- Livewell Connecticut — Plantsville, CT · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 075316.