Willow Creek Lodge

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.18, weekend 3.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Cross Healthcare Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Eagle Crest Rapid Recovery — Houston, TX · overall 1/5abuse
• Falcon Point Post Acute — Katy, TX · overall 2/5
• Hilltop Village Nursing and Rehabilitation — Kerrville, TX · overall 2/5
• La Dora Nursing and Rehabilitation Center — Bedford, TX · overall 5/5
• Parks Health Center — Odessa, TX · overall 4/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Where do you post your daily staffing numbers, and can I see today's?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 63% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Harris, TX — 97 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Woodway Nursing & Rehab — Houston, TX · overall —/5SFF
• Afton Oaks Nursing and Rehabilitation Center — Houston, TX · overall 1/5abuseSFF
• Ashford Gardens — Houston, TX · overall 2/5
• Avir at Arden Wood — Houston, TX · overall 2/5SFF
• Avir at Courtyard — Houston, TX · overall 4/5
• Avir at Golfcrest — Houston, TX · overall 2/5
• Avir at Houston — Houston, TX · overall 1/5
• Avir at Orem — Houston, TX · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Tomball →