Palms Care Center and Rehab

Name: Palms Care Center and Rehab
Address: 3370 NW 47TH TERRACE, Lauderdale Lakes, FL, 33319, US
Telephone: 9547330655

3370 NW 47th Terrace, Lauderdale Lakes, FL 33319 · Broward County · 120 certified beds · avg 115 residents/day · certified since Aug 8, 1978

Part of chain: FL SNF TRUST (10 facilities, chain avg rating 3.2★)

2/5

Health inspection rating (on-site)

Serious findings on record

$11,517

Fines, last 3 years

3.74

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 30, 2026	B · Minimal risk, repeated	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 24, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Oct 24, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Oct 24, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 17, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Apr 14, 2022	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 14, 2022	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 14, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 10).

Year	Citations	Worst severity that year
2022	8	E
2023	7	D
2024	10	E
2026	1	B

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $11,517.

Date	Type	Amount / length
Oct 24, 2024	Fine	$11,517

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.74	4.03	3.95	bottom 37% in Florida; bottom 49% in the U.S.
Registered Nurse hours	0.76	0.76	0.69	top 38% in Florida; top 30% in the U.S.
Weekend total nurse staffing	3.44	3.68	3.50	bottom 40% in Florida; top 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.53	0.48	top 26% in Florida; top 20% in the U.S.
Total nursing staff turnover (%)	16.7	41.4	45.8	top 3% in Florida; top 1% in the U.S.
RN turnover (%)	10.5	46.0	42.9	top 3% in Florida; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.54, RN 0.72, weekend 3.25. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
FL Master Opco Holdco II LLC	Organization	5% or Greater Indirect Ownership Interest	—	08/01/2023
FL SNF Trust I	Organization	5% or Greater Indirect Ownership Interest	—	08/01/2023
FL SNF Trust II	Organization	5% or Greater Indirect Ownership Interest	—	08/01/2023
Palms Nursing Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/01/2023
Ellenbogen, Moss	Individual	Corporate Officer	NOT APPLICABLE	08/01/2023
Sylverain, Vanessa	Individual	W-2 Managing Employee	NOT APPLICABLE	08/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is pest control handled here, and when was the last treatment or inspection?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Life Care Center at Inverrary	0.6 mi	Lauderhill, FL	★★★★☆	3/5
Nspire Healthcare Lauderhill	0.9 mi	Lauderhill, FL	★★★☆☆	3/5
St Johns Nursing Center	1.1 mi	Lauderdale Lakes, FL	★★★★☆	2/5
Nspire Healthcare Plantation	2.3 mi	Plantation, FL	★★★☆☆	3/5
Plantation Nursing & Rehabilitation Center	2.8 mi	Plantation, FL	★★★★★	4/5
Springtree Rehabilitation & Health Care Center	3.3 mi	Sunrise, FL	★★★★★	3/5
Nspire Healthcare Tamarac	3.4 mi	Tamarac, FL	★★★☆☆	3/5
Broward Oaks Nursing and Rehabilitation	4.0 mi	Plantation, FL	★★☆☆☆	2/5
Wilton Manors Healthcare & Rehabilitation Center	4.1 mi	Wilton Manors, FL	★★★★☆	3/5
Regents Park of Sunrise	4.3 mi	Sunrise, FL	★★★☆☆	2/5
Sunrise Health & Rehabilitation Center	4.6 mi	Sunrise, FL	★★★★☆	3/5
Covenant Village Care Center	4.8 mi	Plantation, FL	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Lauderdale Lakes →

Facility data as of CMS processing date 2026-08-01. CCN 105336.

The Care File

Visit checklist — Palms Care Center and Rehab

3370 NW 47th Terrace, Lauderdale Lakes, FL 33319 · 9547330655

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $11,517

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105336 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)