Southridge Village Nursing and Rehab

Name: Southridge Village Nursing and Rehab
Address: 400 SOUTHRIDGE PARKWAY, Heber Springs, AR, 72543, US
Telephone: 5013623185

400 Southridge Parkway, Heber Springs, AR 72543 · Cleburne County · 122 certified beds · avg 92 residents/day · certified since Apr 1, 1992

Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.16

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 20, 2026	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Feb 20, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 25, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
May 5, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 5, 2023	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
May 5, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 5, 2023	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Year	Citations	Worst severity that year
2023	4	F
2024	2	D
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.16	4.71	3.95	bottom 20% in Arkansas; top 34% in the U.S.
Registered Nurse hours	0.54	0.48	0.69	top 28% in Arkansas; bottom 44% in the U.S.
Weekend total nurse staffing	3.29	4.04	3.50	bottom 6% in Arkansas; bottom 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.28	0.48	bottom 43% in Arkansas; bottom 18% in the U.S.
Total nursing staff turnover (%)	48.0	49.5	45.8	top 49% in Arkansas; bottom 42% in the U.S.
RN turnover (%)	60.0	44.8	42.9	bottom 30% in Arkansas; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.46, weekend 2.82. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Adams, Anthony	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Adams, Bryan	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Bivins, Franklin	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2024
Bivins, Franklin	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Cooper, Benjamin	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Cooper, James	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Cooper, Robert	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Ellis, John	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Ellis, John	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Health Care Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2019
Incite Rehab, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014
Jack, Nacole	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/28/2024
Jack, Nacole	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Koehler, Tobey	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Koehler, Tobey	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
LTC Systems/Rx, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014
Mainord, William	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
McGinnis, Larry	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Pedigo, Rita	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Pharmacy Consults, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Springs of Greers Ferry	2.0 mi	Heber Springs, AR	★★★★☆	4/5
The Springs of Fairfield Bay	17.1 mi	Fairfield Bay, AR	★★★★★	4/5

Compare this facility with the 2 closest →

All facilities in Heber Springs →

Facility data as of CMS processing date 2026-08-01. CCN 045196.

The Care File

Visit checklist — Southridge Village Nursing and Rehab

400 Southridge Parkway, Heber Springs, AR 72543 · 5013623185

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045196 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)