NHC Place at Cool Springs
211 Cool Springs Blvd, Franklin, TN 37067 · Williamson County · 121 certified beds · avg 70 residents/day · certified since May 10, 2004
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 22, 2019 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Oct 4, 2019 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Aug 22, 2019 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Oct 4, 2019 (Deficient, Provider has date of correction)
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 14, 2022 | E · Potential for harm, repeated | The facility did not perform required COVID-19 testing on residents and staff. |
| Aug 22, 2019 | ▲ G · Actual harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Aug 22, 2019 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 22, 2019 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 22, 2019 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 22, 2019 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Oct 17, 2018 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 17, 2018 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 2 | 0 | D |
| 2019 | 5 | 2 | G ▲ |
| 2022 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.50 | 3.62 | 3.95 | top 11% in Tennessee; top 23% in the U.S. |
| Registered Nurse hours | 1.02 | 0.57 | 0.69 | top 6% in Tennessee; top 15% in the U.S. |
| Weekend total nurse staffing | 3.93 | 3.15 | 3.50 | top 12% in Tennessee; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.80 | 0.39 | 0.48 | top 5% in Tennessee; top 11% in the U.S. |
| Total nursing staff turnover (%) | 48.9 | 48.9 | 45.8 | top 47% in Tennessee; bottom 40% in the U.S. |
| RN turnover (%) | 36.4 | 43.2 | 42.9 | top 37% in Tennessee; top 40% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.97, RN 1.12, weekend 4.35. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| Nhc/Delaware INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2004 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2004 |
| Dimensional Fund Advisors LP | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2004 |
| Dodson, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Dodson, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Kidd, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/31/2023 |
| Kidd, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 05/31/2023 |
| Moore, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2019 |
| Moore, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 03/14/2025 |
| Morgan Stanley | Organization | ADP of the SNF | NOT APPLICABLE | 11/08/2024 |
| National Health Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/04/2004 |
| National Healthcare Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2004 |
| National Healthcare Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/04/2004 |
| Nhc-Op LP | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2004 |
| Nhc-Op LP | Organization | ADP of the SNF | NOT APPLICABLE | 05/04/2004 |
| Shelly, Timothy | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/12/2024 |
| Slandzicki, Alex | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Slandzicki, Alex | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Ussery, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mulberry Health & Rehabilitation | 2.9 mi | Franklin, TN | ★☆☆☆☆ | 1/5 | SFF |
| Franklin Wellness and Rehabilitation Center | 3.1 mi | Franklin, TN | ★★☆☆☆ | 1/5 | |
| NHC Healthcare, Franklin | 3.2 mi | Franklin, TN | ★★☆☆☆ | 2/5 | |
| Somerfield at the Heritage | 5.0 mi | Brentwood, TN | ★★★★★ | 5/5 | |
| NHC Place at the Trace | 9.8 mi | Nashville, TN | ★★★★★ | 4/5 | |
| Bethany Center for Rehabilitation and Healing LLC | 10.1 mi | Nashville, TN | ★☆☆☆☆ | 2/5 | |
| Woodcrest at Blakeford | 10.7 mi | Nashville, TN | ★★★★☆ | 3/5 | |
| West Meade Place | 10.7 mi | Nashville, TN | ★★★★★ | 4/5 | |
| Green Hills Center for Rehabilitation and Healing | 11.3 mi | Nashville, TN | ★★★☆☆ | 2/5 | |
| The Meadows | 11.9 mi | Nashville, TN | ★★★☆☆ | 2/5 | |
| The Health Center at Richland Place | 13.0 mi | Nashville, TN | ★★★☆☆ | 2/5 | |
| Antioch TN Opco, LLC | 13.0 mi | Antioch, TN | ★★☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 445475.