NHC Place at Cool Springs

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.97, RN 1.12, weekend 4.35.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• NHC Place at the Trace — Nashville, TN · overall 5/5
• NHC Place Sumner — Gallatin, TN · overall 5/5
• Nhc-Maury Regional Transitional Care Center — Columbia, TN · overall 5/5
• The Health Center at Richland Place — Nashville, TN · overall 3/5
• The Meadows — Nashville, TN · overall 3/5
• West Meade Place — Nashville, TN · overall 5/5
• NHC Healthcare, Bristol — Bristol, VA · overall 5/5
• NHC Healthcare, Anniston — Anniston, AL · overall 2/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 25 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Franklin →