How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.36, weekend 3.02.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 4 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Hurlbut Care — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Penfield Place — Penfield, NY · overall 5/5
• Seneca Nursing & Rehabilitation Center, LLC — Waterloo, NY · overall 4/5
• The Brightonian, INC — Rochester, NY · overall 5/5
• The Hurlbut — Rochester, NY · overall 2/5
• Waterview Heights Rehabilitation and Nursing Cente — Rochester, NY · overall —/5SFF
• Woodside Manor Nursing Home INC — Rochester, NY · overall 4/5
• Avon Nursing Home L L C — Avon, NY · overall 4/5
• Conesus Lake Nursing Home, LLC — Livonia, NY · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 54% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Newark →