Mansfield Center for Nursing and Rehabilitation
100 Warren Circle, Storrs Mansfield, CT 06268 · Capitol County · 98 certified beds · avg 84 residents/day · certified since Feb 16, 1994
Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Dec 4, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 25, 2025 (Past Non-Compliance)
▲ Actual harm, one-off · Apr 10, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 30, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Apr 11, 2023 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 23, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (33)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Apr 21, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 21, 2026 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Dec 4, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Apr 10, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 10, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 10, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 10, 2025 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Apr 10, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jan 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Jan 13, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jan 2, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Nov 26, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Nov 26, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 18, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Apr 11, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 11, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Apr 11, 2023 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 11, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 11, 2023 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 12, 2020 | C · Minimal risk, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (10 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 6 | 0 | D |
| 2023 | 10 | 1 | G ▲ |
| 2024 | 3 | 0 | D |
| 2025 | 11 | 2 | G ▲ |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $24,460.
| Date | Type | Amount / length |
|---|---|---|
| Dec 4, 2025 | Fine | $11,190 |
| Apr 10, 2025 | Fine | $13,270 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Connecticut avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.46 | 3.80 | 3.95 | bottom 36% in Connecticut; bottom 34% in the U.S. |
| Registered Nurse hours | 0.65 | 0.70 | 0.69 | top 43% in Connecticut; top 43% in the U.S. |
| Weekend total nurse staffing | 3.23 | 3.43 | 3.50 | bottom 41% in Connecticut; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.46 | 0.48 | top 36% in Connecticut; top 37% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 37.4 | 45.8 | — |
| RN turnover (%) | 0.0 | 38.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.86, RN 0.72, weekend 3.61. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cedar Hill Capital Associates LLC | Organization | 5% or Greater Direct Ownership Interest | 28% | 08/01/2024 |
| David Ostreicher Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Gilmartin, Thomas | Individual | Direct Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ilana Ostreicher Family Trust | Organization | 5% or Greater Indirect Ownership Interest | 14% | 08/01/2024 |
| Juniper Capital Associates LLC | Organization | 5% or Greater Direct Ownership Interest | 20% | 08/01/2024 |
| Marc Ephram Ostreicher Family Trust | Organization | 5% or Greater Indirect Ownership Interest | 14% | 08/01/2024 |
| Oak Management Capital LLC | Organization | 5% or Greater Indirect Ownership Interest | 20% | 08/01/2024 |
| Ostreicher, David | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ostreicher, Ilana | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ostreicher, Marc | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ostreicher, Marvin | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ostreicher, Michelle | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Shayna Steg Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Steg, Shayna | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Ysro Trust | Organization | 5% or Greater Direct Ownership Interest | 20% | 08/01/2024 |
| Cedar Hill Capital Associates LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/01/2024 |
| Cedar Hill Capital Associates LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| David Ostreicher Family Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 08/01/2024 |
| David Ostreicher Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Harris, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Vanderman Place | 5.5 mi | Willimantic, CT | ★★★☆☆ | 3/5 | |
| Saint Josephs Living Center INC | 6.4 mi | Windham, CT | ★★★☆☆ | 3/5 | |
| Douglas Manor | 7.6 mi | Windham, CT | ★☆☆☆☆ | 1/5 | |
| Woodlake at Tolland | 10.0 mi | Tolland, CT | ★★★☆☆ | 3/5 | |
| Complete Care at Fox Hill | 10.5 mi | Vernon, CT | ★★☆☆☆ | 2/5 | |
| Vernon Rehabilitation and Healthcare Center | 12.4 mi | Vernon, CT | ★★★★★ | 5/5 | |
| Evergreen Center for Health & Rehabilitation | 14.6 mi | Stafford Springs, CT | ★★★☆☆ | 2/5 | |
| Pierce Memorial Baptist Home, INC. | 15.4 mi | Brooklyn, CT | ★★★★★ | 4/5 | |
| Westside Care Center | 15.4 mi | Manchester, CT | ★★☆☆☆ | 2/5 | abuse |
| Marlborough Health & Rehabilitation Center | 15.4 mi | Marlborough, CT | ★★★☆☆ | 2/5 | abuse |
| Touchpoints at Manchester | 15.6 mi | Manchester, CT | ★★★★☆ | 4/5 | |
| Complete Care at Harrington Court | 15.7 mi | Colchester, CT | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 075402.