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Regency House Nursing and Rehabilitation Center
181 E Main St, Wallingford, CT 06492 (opens Google Maps) · Naugatuck Vly County · (203) 265-1661· 130 certified beds · avg 124 residents/day · certified since Dec 1, 1975 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)
4/5
Health inspection rating (on-site)
inspected Aug 1, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.31
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. F-0851
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 1, 2025 | F · Potential for more than minimal harm, widespread | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
| Aug 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Aug 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Aug 1, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Aug 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Oct 10, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 27, 2021 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 27, 2021 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 27, 2021 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 27, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 27, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 5).
All citationsSerious citations (G–L)
2021
All citations: 5
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 5 | 0 | E |
| 2023 | 3 | 0 | E |
| 2024 | 3 | 0 | D |
| 2025 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityConnecticut averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.31
Connecticut average: 3.80
U.S. average: 3.95
Registered Nurse hours
This facility: 0.41
Connecticut average: 0.70
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.98
Connecticut average: 3.43
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Connecticut avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.31 | 3.80 | 3.95 | bottom 21% in Connecticut; bottom 27% in the U.S. |
| Registered Nurse hours | 0.41 | 0.70 | 0.69 | bottom 13% in Connecticut; bottom 23% in the U.S. |
| Weekend total nurse staffing | 2.98 | 3.43 | 3.50 | bottom 20% in Connecticut; bottom 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.46 | 0.48 | bottom 24% in Connecticut; bottom 27% in the U.S. |
| Total nursing staff turnover (%) | 24.8 | 37.4 | 45.8 | top 15% in Connecticut; top 7% in the U.S. |
| RN turnover (%) | 13.3 | 38.6 | 42.9 | top 9% in Connecticut; top 7% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.91, RN 0.48, weekend 3.52.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.91 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Regency House Nursing and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Regional context: $525.78/day — Connecticut statewide average for a semi-private nursing-facility room, September 30, 2025. This is a historical regional figure, not this facility's price or a prediction. View the OPM source.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Barry Bokow 2012 Family Trust | Organization | 5% or Greater Direct Ownership Interest | 10% | 10/01/2021 |
| Ostreicher, Marvin | Individual | 5% or Greater Direct Ownership Interest | 68% | 08/29/1990 |
| Senga Trust | Organization | 5% or Greater Direct Ownership Interest | 23% | 09/10/2021 |
| Zitter, Agnes | Individual | 5% or Greater Indirect Ownership Interest | 23% | 09/10/2021 |
| Bokow, Barry | Individual | Corporate Director | NOT APPLICABLE | 09/07/2004 |
| Bond, David | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2015 |
| Ostreicher, Marvin | Individual | Corporate Director | NOT APPLICABLE | 09/07/2004 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain National Health Care Associates — 42 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Riverside Health & Rehabilitation Center — East Hartford, CT · overall 2/5abuse
- Shady Knoll Center for Health & Rehabilitation — Seymour, CT · overall 2/5
- Sharon Center for Health & Rehabilitation — Sharon, CT · overall 4/5
- Stone Bridge Center for Health & Rehabilitation — Newtown, CT · overall 4/5
- Summit at Plantsville Center for Health & Rehabili — Plantsville, CT · overall 2/5abuse
- Village Crest Center for Health & Rehabilitation — New Milford, CT · overall 4/5
- Water's Edge Center for Health & Rehabilitation — Middletown, CT · overall 3/5abuse
- Reservoir Center for Health & Rehabilitation, the — Marlborough, MA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 41 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Connecticut midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 78 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Masonicare Health Center | 2.0 mi | Wallingford, CT | ★★☆☆☆ | 3/5 | |
| Skyview Rehab and Nursing | 2.4 mi | Wallingford, CT | ★★★☆☆ | 3/5 | |
| Complete Care at Meriden | 3.9 mi | Meriden, CT | ★★★★☆ | 3/5 | |
| Connecticut Baptist Homes, INC | 4.9 mi | Meriden, CT | ★★☆☆☆ | 2/5 | |
| Silver Springs Care Center | 5.0 mi | Meriden, CT | ★★★☆☆ | 2/5 | abuse |
| Curtis Home St Elizabeth Center, the | 5.1 mi | Meriden, CT | ★☆☆☆☆ | 2/5 | |
| Elim Park Baptist Home, INC | 5.4 mi | Cheshire, CT | ★★★★★ | 4/5 | |
| Apple Rehab Coccomo | 5.5 mi | Meriden, CT | ★☆☆☆☆ | 2/5 | |
| Meriden Health and Rehab | 5.6 mi | Meriden, CT | ★☆☆☆☆ | 1/5 | abuse |
| Twin Maples Healthcare, INC | 5.7 mi | Durham, CT | ★★★☆☆ | 3/5 | |
| Whitney Rehabilitation Care Center | 6.3 mi | Hamden, CT | ★★★☆☆ | 3/5 | |
| Bradley Home Infirmary/Pavilion | 6.4 mi | Meriden, CT | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Naugatuck Vly, CT — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- River Glen Health Care Center — Southbury, CT · overall 5/5
- Shady Knoll Center for Health & Rehabilitation — Seymour, CT · overall 2/5
- Village Green Rehabilitation and Healthcare Center — Bristol, CT · overall 2/5
- Waterbury Center for Nursing & Rehabilitation LLC — Waterbury, CT · overall 5/5
- Apple Rehab Watertown — Watertown, CT · overall 4/5
- Autumn Lake Healthcare at Bucks Hill — Waterbury, CT · overall 4/5
- Beacon Brook Center for Health & Rehabilitation — Naugatuck, CT · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 075261.