Saint Josephs Living Center INC
14 Club Rd, Windham, CT 06280 · Northeastern Ct County · 120 certified beds · avg 109 residents/day · certified since Oct 12, 1988
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 1, 2026 · F-0697 · triggered by a complaint
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 13, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 1, 2026 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| Apr 1, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Dec 10, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jul 24, 2024 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| May 28, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 28, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Aug 31, 2022 | E · Potential for harm, repeated | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. |
| Aug 31, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 31, 2022 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 31, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 31, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 7, 2019 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Nov 7, 2019 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Nov 7, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 5 | 0 | E |
| 2024 | 12 | 0 | E |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $13,065.
| Date | Type | Amount / length |
|---|---|---|
| Apr 1, 2026 | Fine | $13,065 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Connecticut avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.92 | 3.80 | 3.95 | top 32% in Connecticut; top 43% in the U.S. |
| Registered Nurse hours | 0.72 | 0.70 | 0.69 | top 32% in Connecticut; top 35% in the U.S. |
| Weekend total nurse staffing | 3.62 | 3.43 | 3.50 | top 29% in Connecticut; top 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.46 | 0.48 | top 44% in Connecticut; top 45% in the U.S. |
| Total nursing staff turnover (%) | 32.5 | 37.4 | 45.8 | top 34% in Connecticut; top 19% in the U.S. |
| RN turnover (%) | 18.8 | 38.6 | 42.9 | top 16% in Connecticut; top 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.91, RN 0.72, weekend 3.61. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Legacy Lifecare, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/02/2023 |
| Alessandro, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Alessandro, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Anfang, Stuart | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Berman, Adam | Individual | Corporate Director | NOT APPLICABLE | 04/09/2025 |
| Berman, Adam | Individual | Corporate Officer | NOT APPLICABLE | 04/09/2025 |
| Berman, Adam | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/09/2025 |
| Berman, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Birle, Hans | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Brudnick, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Chelsea Jewish Lifecare INC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 10/02/2023 |
| Chelsea Jewish Lifecare INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 10/02/2023 |
| Chelsea Jewish Lifecare INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Coe, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/23/2024 |
| Coe, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 12/23/2024 |
| Crescenzo, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2010 |
| Fiebelkorn, Douglas | Individual | Corporate Director | NOT APPLICABLE | 01/21/2026 |
| Fiebelkorn, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Forman, Sharon | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Gallup, Lorraine | Individual | Corporate Director | NOT APPLICABLE | 06/12/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Douglas Manor | 1.4 mi | Windham, CT | ★☆☆☆☆ | 1/5 | |
| Vanderman Place | 2.2 mi | Willimantic, CT | ★★★☆☆ | 3/5 | |
| Mansfield Center for Nursing and Rehabilitation | 6.4 mi | Storrs Mansfield, CT | ★★☆☆☆ | 2/5 | |
| Norwich Sub-Acute and Nursing | 12.1 mi | Norwich, CT | ★★★★☆ | 4/5 | |
| Complete Care at Harrington Court | 12.1 mi | Colchester, CT | ★★☆☆☆ | 2/5 | |
| Apple Rehab Colchester | 12.2 mi | Colchester, CT | ★☆☆☆☆ | 1/5 | abuse |
| Pierce Memorial Baptist Home, INC. | 13.1 mi | Brooklyn, CT | ★★★★★ | 4/5 | |
| Colonial Health & Rehab Center of Plainfield, LLC | 14.1 mi | Plainfield, CT | ★★★★☆ | 4/5 | |
| Villa Maria Nursing and Rehabilitation Community | 14.1 mi | Plainfield, CT | ★☆☆☆☆ | 1/5 | |
| Marlborough Health & Rehabilitation Center | 15.6 mi | Marlborough, CT | ★★★☆☆ | 2/5 | abuse |
| Apple Rehab Uncasville | 15.9 mi | Uncasville, CT | ★★☆☆☆ | 2/5 | |
| Woodlake at Tolland | 15.9 mi | Tolland, CT | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 075321.