Maple View Health & Rehabilitation Center

Name: Maple View Health & Rehabilitation Center
Address: 856 MAPLE ST, Rocky Hill, CT, 06067, US
Telephone: 8605632861

856 Maple St, Rocky Hill, CT 06067 · Capitol County · 120 certified beds · avg 109 residents/day · certified since Mar 20, 1975

Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.14

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 3, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 13, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
May 13, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 13, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 13, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 18, 2022	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 18, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 18, 2022	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 22, 2019	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Aug 22, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 4).

Year	Citations	Worst severity that year
2019	13	E
2022	3	D
2024	4	E
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.14	3.80	3.95	bottom 12% in Connecticut; bottom 19% in the U.S.
Registered Nurse hours	0.44	0.70	0.69	bottom 21% in Connecticut; bottom 29% in the U.S.
Weekend total nurse staffing	2.95	3.43	3.50	bottom 18% in Connecticut; bottom 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.46	0.48	bottom 30% in Connecticut; bottom 30% in the U.S.
Total nursing staff turnover (%)	24.7	37.4	45.8	top 14% in Connecticut; top 7% in the U.S.
RN turnover (%)	6.7	38.6	42.9	top 1% in Connecticut; top 3% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.54, RN 0.50, weekend 3.32. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Edsr Associates, LLC	Organization	5% or Greater Direct Ownership Interest	50%	12/01/2020
Ostreicher, Marvin	Individual	5% or Greater Direct Ownership Interest	—	01/07/2010
Senga Trust	Organization	5% or Greater Direct Ownership Interest	50%	11/30/2020
Susan Ostreicher 2012 Family Trust	Organization	5% or Greater Indirect Ownership Interest	25%	12/01/2020
Zitter, Agnes	Individual	5% or Greater Indirect Ownership Interest	50%	11/30/2020
Abramson, Lew	Individual	W-2 Managing Employee	NOT APPLICABLE	06/12/2017
Ostreicher, Marvin	Individual	W-2 Managing Employee	NOT APPLICABLE	01/07/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Apple Rehab Rocky Hill	1.5 mi	Rocky Hill, CT	★★☆☆☆	2/5
John L. Levitow Health Care Center	1.6 mi	Rocky Hill, CT	★★★★★	4/5
60 West	1.8 mi	Rocky Hill, CT	★★★★★	5/5
Jefferson House	3.0 mi	Newington, CT	★★★★★	4/5
Bel-Air Manor Nursing & Rehabilitation Center	3.4 mi	Newington, CT	★★★☆☆	3/5
Civita Care Center at Newington	3.8 mi	Newington, CT	★☆☆☆☆	1/5	abuse
Civita Care Center at Salmon Brook	4.4 mi	Glastonbury, CT	★☆☆☆☆	1/5
Avery Nursing Home/Noble Building	4.6 mi	Hartford, CT	★☆☆☆☆	1/5
Pilgrim Manor	5.1 mi	Cromwell, CT	★★★★★	4/5
Autumn Lake Healthcare at Cromwell	5.2 mi	Cromwell, CT	★★★★☆	3/5
Apple Rehab Cromwell	5.2 mi	Cromwell, CT	★★☆☆☆	2/5
Trinity Hill Care Center	5.4 mi	Hartford, CT	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Rocky Hill →

Facility data as of CMS processing date 2026-08-01. CCN 075238.

The Care File

Visit checklist — Maple View Health & Rehabilitation Center

856 Maple St, Rocky Hill, CT 06067 · 8605632861

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075238 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)